Job Summary: This role involves handling inbound and outbound customer interactions to ensure accurate scheduling, billing, and service resolution. The ideal candidate will have strong communication skills, problem-solving abilities, and a commitment to delivering excellent customer service.
In this role, you will manage customer inquiries, orders, complaints, troubleshooting, and returns while working closely with distribution centers, third-party carriers, and suppliers to resolve issues efficiently in a fast paced, team-oriented environment.
Key Responsibilities & Duties:
This position is part-time.
- Professional fluency in English and Spanish is required to effectively communicate with and support our Spanish-speaking clients.
