Overview:
The Patient Service Representative (PSR) supports the mission of People's Community Clinic (PCC) by coordinating the flow of patients through the front office in a manner that reflects superior customer service and ensures timely patient care. PSRs work collaboratively with all internal and external customers in compliance with each of the PCC core values.
Location: 1101 Camino La Costa, Austin, Texas, 78752
Compensation: $17.00 - $19.25 per hour based on experience and qualifications
Responsibilities:
Qualifications:
Education:
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High school diploma/GED required
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Some college preferred
Experience:
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Two years of experience working in a physician’s office or healthcare facility
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Experience with medical billing and/or collections preferred
Certificate/License: None
Knowledge, Skills, and Abilities:
- Bilingual in English/Spanish
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Exceptional customer service skills
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Ability to interact successfully with people from a variety of backgrounds and abilities
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Basic computer literacy, including working with databases
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Working knowledge of electronic medical records and practice management systems
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Ability to multi-task in a high change environment
Our Benefits Include:
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18 PTO days per year & 11 paid holidays
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Major Medical Health Insurance Coverage. Most employees experience $0 in out-of-pocket medical expenses.
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Dental & Vision
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Flexible Spending Accounts
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Employer paid Life Insurance
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Employer paid Short-Term and Long-Term Disability
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Annual Training
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403(b) with 5% employer matching
People’s Community Clinic is committed to equal employment opportunity regardless of race, color, national origin, religion, gender, sexual orientation, age, language, disability, pregnancy, gender identity or sex stereotyping.
