We are looking for a Front office for a Pediatric Practice in Mission Viejo, CA. Most be bilingual in English and Spanish.
Some of the duties and responsibilities are:
- Welcome patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
- Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
- Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
- Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
- Ensures availability of treatment information by filing and retrieving patient records.
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
- Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.
- Helps patients in distress by responding to emergencies.
- Protects patients' rights by maintaining confidentiality of personal and financial information.
- Maintains operations by following policies and procedures; reporting needed changes.
- Contributes to team effort by accomplishing related results as needed. Medical Office Receptionist Skills and Qualifications:
Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing , Professionalism, Quality Focus, and very important bilingual English and Spanish.
Job Types: Full-time, Contract
Pay: $41,600.00 - $47,840.00 per year
Benefits:
- Free parking
- Health insurance
- Paid sick time
- Paid time off
- Uniform allowance
Medical Specialty:
Education:
- High school or equivalent (Required)
Experience:
- Medical office: 1 year (Preferred)
Language:
Shift availability:
Ability to Commute:
- Mission Viejo, CA 92691 (Required)
Ability to Relocate:
- Mission Viejo, CA 92691: Relocate before starting work (Required)
Work Location: In person
