Greet guests and welcome them in a friendly manner
Take drink orders and follow policy regarding service of alcohol
Communicate specials or promotions and make recommendations based on guests' preferences and dietary restrictions
Answer questions regarding the menu, including allergies or special requests
Servers must know the menu and be able to explain menu items, ingredients, and preparation methods to guests
Take accurate food and beverage orders from guests and enter them into the POS system
Coordinate with the kitchen staff to ensure all orders are prepared and delivered on time and together
Serve food and beverages promptly and efficiently, ensuring accuracy and good presentation, and timed so the entire table is served within a reasonable time frame
Check on guests during their meals to ensure satisfaction and address requests/concerns
Refill drinks and clear plates as needed during guest’s dining experience
Provide attentive and personalized service, anticipating guests' needs
Handle guest complaints or concerns professionally and bring issues to management
Collaborate with fellow servers, hosts, and kitchen staff to ensure smooth service
Present checks to guests and handle payment transactions accurately and quickly
As a tipped employee you will be subject to federal (Federal Labor Standards Act – “FLSA”) and state laws relating to tip regulations. This includes your compliance with properly reporting tips, contributing to a tip pool (where allowed by law), and following company’s policies regarding tasks performed while in a tipped position.
Responsibilities include complying with all federal and state laws, including the FLSA tip regulations regarding tip reporting, sharing, and minimum wage requirements
