Borland Groover is one of Florida’s leading gastroenterology providers. Founded in 1947, our mission is to provide exceptional care and improve the lives of our patients. We value ourselves in delivering quality care (quality), doing the right thing (accountability), caring for our patients (compassion), and taking care of our employees (collaboration). If you love the vision of Borland Groover, and find your values aligning with ours, apply to join our team!
POSITION SUMMARY
The ASC Clinical Administrator is responsible for the overall operations of the Center. This position will direct and coordinate business operations as well as clinical operations and work effectively with all Providers, staff, vendors, and patients.
ESSENTIAL JOB FUNCTIONS
- Ensures the day-to-day operations of the center are conducted in accordance with clinical practice standards.
- Call upon and coordinate the use of corporate personnel and hospital resources. This includes, but not limited to, corporate legal and financial data processing, staffing, credentialing, marketing, and development capabilities.
- Maintain a high level of personal service to physicians and their patients.
- Maintain appropriate levels of personnel (this includes hiring, promoting, assigning, set compensation level, approve merit evaluations and salary increases, as well as conference and discharge, when necessary).
Implement and maintain personnel policies, employee benefit package, wage and salary program, and appropriate job descriptions for approval by the Governing Body.
- Establish appropriate internal organizational lines of communication, authority, and accountability.
- Continuously maintain compliance with appropriate accrediting bodies
- Acts as the Risk Manager or Risk Manger Designee
- Develop procedures manual and operating forms, “policy and procedures”.
- Supervise and work closely with the Business Manager to institute budget controls, monitor accounts receivables and payables, prepare and project annual budgets.
- Approve purchase orders and invoices.
- Analyze and update fee structure.
- Attend Medical Advisory Board/Governing Board meetings and submit required reports.
- Implement ongoing Quality Improvement program.
- Reviews credentialing files for physicians and allied health providers.
- Consult specialists in areas necessary to maintain high standards of health care and assure the practice of these standards at the Center.
- Utilize specialty personnel to ensure compliance with any state or federal guidelines are met (i.e., biomedical, pharmaceutical, laboratory, environmental controls, materials management, nursing, radiology, medical records, personnel).
- Conduct staff meetings at regular intervals for informative educational purposes.
- Ensure that proper maintenance of equipment used in surgery and any ancillary equipment is done regularly.
- Act as a direct liaison with corporate headquarters and hospitals.
- Supervise contract services (i.e., janitorial, landscaping maintenance, etc.).
- Meet weekly with Managers or employees to evaluate ongoing schedules and plan for improvements of services.
- Assure accurate recording of minutes for each Center Board Meeting.
- OSHA and Life Safety Assessments
- Risk management reports
- Incident reports
- Back-up Circulator
- Will facilitate new physicians/ specialists.
- Administration of management competencies
- Requires access to Personal Health Information (PHI), HIPAA training is required, and HIPAA compliance is expected.
- Must follow the organization’s Code of Conduct
- Must participate in the Compliance Program Initiatives and reporting and Compliance Issues
ADDITIONAL RESPONSIBILITIES
- Other duties as assigned by the Director of ASC
COMPETENCIES
- Communication - Exhibits good listening and comprehension. Expresses ideas and thoughts in written form. Expresses ideas and thoughts verbally. Keeps others adequately informed in a timely manner. Selects and uses appropriate communication methods.
- Time-Management - The ability to plan your duties ahead of time and leveraging technology to help you do so efficiently.
- Collaboration - Exhibiting interpersonal skills, working with others, building trust and communication to complete goals and projects on time to achieve the organization’s shared objectives.
- Problem Solving - The ability to come up with an effective solution to an issue by thinking quickly and coming up with the most reasonable solution.
- Compassion - Exhibits empathy or real concern for patients, staff, and physicians coupled with a desire to take action to address the patient’s needs
GENERAL QUALIFICATIONS
- Strong customer service skills with both patients and other departments within the practice.
- Ability to maintain confidentiality and communicate in person, by phone, or in writing.
- Ability to work independently and in a team environment.
- Competency in Microsoft Office, EMR and other medical software.
- Ability to communicate effectively with physicians and staff both verbally and in writing.
- Works well with patients, physicians, and staff
- Ability to handle multiple tasks in a fast-paced environment.
- Ability to handle patient issues in a tactful and professional manner.
- Attention to detail.
- Ability to communicate in English.
EDUCATION AND EXPERIENCE
- Current Florida Registered Nursing License
- Graduate of an accredited school of nursing
- Current ACLS and BLS
- A minimum of 3 years of management experience required
- Previous GI experience preferred.
PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Physical Demands
- Sitting: Prolonged periods of sitting at a desk and working on a computer: essential
- Moderate lifting (15 lbs.): essential
- Walking: Must be able to access and navigate each department at the organization’s facilities: marginal
- Pushing/Pulling: marginal
- Standing: marginal
- Repetitive motion: essential
- Reaching: marginal
- Bending: marginal
Emotional Demands
- Fast pace: essential
- Multiple Stimuli: essential
- Intense customer interaction: essential
- Frequent change: essential
Mental/Sensory Demands
- Memory: essential
- Reasoning: essential
- Hearing: essential
- Reading: essential
- Analyzing: essential
- Logic: essential
- Verbal communication: essential
- Written communication: essential
BENEFITS (FOR FULL TIME EMPLOYEES)
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401K Retirement Plan
- Life Insurance
- Short- and Long-term disability
- Profit Sharing
- Supplemental Insurance
- Education and Tuition Reimbursement funding
- Initial Uniform Allowance
- Employee Assistance Program (EAP)
- Paid Time Off (PTO)
- Volunteer Time Off (VTO)
- Paid Holidays
IMPORTANT NOTE
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhausted list of duties, responsibilities and skills.
Borland Groover is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
We thank all applicants for their interest, however only those selected for an interview will be contacted.
