Job Summary
Ben & Jerry's at University City is a locally owned scoop shop and catering business serving the UPenn campus and the surrounding Philadelphia community. As a Ben & Jerry's franchise, we're part of a company built on a three-part mission that gives equal weight to product, economic, and social goals. We love making ice cream, but using our business to make the community better is what gives the work meaning.
We're looking for someone to help us grow our catering and events business by getting our name in front of the right people across Philadelphia and turning local opportunities into booked business. This is a hands-on, get-out-into-the-neighborhood role for someone who likes people, likes their city, and likes making things happen.
Responsibilities
- Manage and grow presence on Instagram, Facebook, TikTok, YouTube, LinkedIn
- Create and post content promoting catering, events, and the scoop shop
- Respond to inquiries and messages promptly
- Generate new leads through online outreach and in-person networking
- Build relationships with event organizers, campus and community groups, offices, and institutions that book catering
- Follow up with new leads, past clients, and referral partners
- Assist with proposal and estimate follow-up
- Track all lead activity and communication in the company CRM
- Help convert leads into booked, paying events
- Coordinate marketing campaigns, promotions, and client retention
- Represent the shop at local events and identify sponsorship opportunities
- Design occasional flyers, one-pagers, event announcements
- Flag catering and event inquiries from social channels
Qualifications
- The ideal candidate must be proficient in social media marketing, client communication, lead generation, and business development
- Proficient with Facebook, Instagram, TikTok, YouTube, and LinkedIn
- Strong written and verbal communication skills
- Ability to write professional emails, text messages, social media posts, and proposals
- Detail-oriented and highly organized
- Professional, respectful, and customer-focused
- Self-motivated go-getter with a positive attitude
- Ability to follow up consistently with leads and prospects
- Comfortable communicating with corporate clients, event planners, community organizers, non-profits, and homeowners
- Ability to learn and understand the ice cream catering business
- This position is ideal for someone who enjoys sales, marketing, networking, and building long-term client relationships
The practical part
- Part-time W-2 employee. Mostly your own schedule, with some evenings or weekends when there's an event worth being at.
- Based in or near University City. This is an in-the-field role, not fully remote.
- Pay. Competitive hourly base, plus a bonus for new accounts and events you bring in, so your effort is tied directly to what you help the business earn. Employee discount included.
- A build-it role. We're an early-stage local business. We value effort, initiative, and judgment over a rigid checklist. There are no rigid quotas to start; we'll learn together what's working and grow the role, and the pay, from there.
Pay: $1,100.00 - $1,500.00 per month
Benefits:
Work Location: Hybrid remote in Philadelphia, PA
