We are seeking an experienced and results-driven General / Operations Manager to oversee daily business operations and ensure organizational efficiency. The ideal candidate will be responsible for managing teams, optimizing processes, driving performance, and supporting strategic growth initiatives.
Oversee and manage day-to-day operations across departments
Develop and implement operational policies and procedures
Monitor performance metrics and drive continuous improvement
Manage budgets, forecasts, and cost controls
Lead, motivate, and develop teams to achieve business objectives
Ensure compliance with company policies, health & safety, and legal regulations
Identify operational risks and implement mitigation strategies
Collaborate with senior leadership to execute business strategy
Improve customer satisfaction and service delivery standards
Manage supplier and vendor relationships
Proven experience as a General Manager, Operations Manager, or similar leadership role
Strong leadership and team management skills
Excellent organizational and problem-solving abilities
Financial acumen and budget management experience
Strong communication and interpersonal skills
Ability to work under pressure and meet deadlines
Proficiency in MS Office and business management software
Bachelor's degree in Business Administration, Management, or related field (preferred)
