Monarh Center for Developmental Services is a client-centered ABA clinic dedicated to supporting individuals with autism and other developmental differences. Our team of compassionate professionals provides evidence-based therapy in a welcoming and supportive environment. We are seeking a friendly, organized, and dependable Receptionist to be the first point of contact for our clients and their families.
Responsibilities
- Greet clients and visitors in a warm and professional manner
- Answer and direct phone calls, take messages, and respond to inquiries
- Schedule and confirm appointments for therapists and clients
- Maintain accurate client records and update information as needed
- Collect and process co-pays or other payments as applicable
- Handle check-ins and check-outs for daily client sessions
- Coordinate with clinical staff to manage daily schedules and client flow
- Monitor and manage front office supplies and cleanliness
- Ensure HIPAA compliance in all client communications and record handling
- Support billing and administrative staff with data entry and document organization
- Perform general administrative tasks as needed
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 1+ years of experience in a customer-facing or administrative role (healthcare/ABA preferred)
- Excellent interpersonal, communication, and organizational skills
- Strong attention to detail and ability to multitask in a fast-paced environment
- Proficient in Microsoft Office and/or scheduling software (experience with practice management systems a plus)
- Familiarity with HIPAA guidelines and confidentiality practices
- Friendly, patient, and compassionate demeanor
Preferred Skills
- Bilingual (e.g., Spanish, Armenian) is a plus
- Previous experience in a behavioral health, pediatric, or therapy setting
- Knowledge of ABA terminology or experience working with children with autism
Compensation & Benefits
- Competitive hourly rate/salary based on experience
- Health benefits (if full-time)
- Opportunities for training and career advancement
- Supportive and collaborative team environment
To Apply:
Please send your resume and a brief cover letter to [email protected]
Job Types: Full-time, Part-time
Pay: $21.00 - $24.00 per hour
Benefits:
Work Location: In person
