Join a Veterinary Team That Cares About You as Much as the Pets
Are you looking for a workplace where you’re supported not just in your career—but in your life? Can you care for a client's pet like they are your own? Do you love to learn?
If that sounds like you, then Clearview Animal Hospital might be your perfect fit!
Why You'll Love Working Here
Clearview Animal Hospital is nestled on a wooded lot in the charming city of Clearview. We are a privately owned, three-doctor, small animal practice in beautiful South Snohomish, just minutes away from stretches of local farms, rivers, and trails. We have three exam rooms, a large reception area, as well as a spacious upstairs breakroom and kitchen. You're also only a 15 min drive from downtown Snohomish, Woodinville, Everett, and Mill Creek.
Our Core Values
Patients are Priority: quality comes before quantity—always
Integrity is Everything: Honesty with clients and coworkers is non-negotiable
Team Spirit: we all pitch in and lift each other up
Offer Solutions: don't just bring problems--bring ideas!
Bring Your Curiosity: if you don't know, then ask! There is no shame in ignorance--that is where real learning begins
Know Better, Do Better: to improve our level of care, we must actively seek knowledge and pay attention to the way we do things
We Find Strength in Compassion: be kind, everyone’s limitations are different
Inclusivity: we accept, respect, and support differences as well as all types of positive self-expression
Personal Growth: be motivated to learn and to become your best self
What We're Looking For
We're searching for someone who is:
Calm and focused under pressure
Open to feedback and eager to learn
Detail-oriented and dependable
Driven by a strong work ethic
Positive and team-oriented
As a Customer Service Representative, you are the first point of contact for our clients, playing a crucial role in representing the clinic and delivering exceptional care to our patients. From the moment they arrive to the moment they leave. Our team members are cross-trained to enhance both the client experience and their own professional growth.
Customer Service Representative Responsibilities
- Flexible attitude and work habits.
- Confident, professional client interaction, even under stress.
- Quickly learn vet terms and medications.
- Basic computer skills.
- Educate clients on basic animal care and routine procedures.
- Admit and discharge clients.
- Prepare health/immunization certificates, lab requests, euthanasia forms.
- Accurate payment transactions.
- Accurately and empathetically communicate estimates/treatment plans.
- Schedule appointments.
- Maintain accurate records.
- Communicate with clients via phone, email, text.
Requirements
- Recent veterinary customer service is a MUST
- High school diploma or equivalent
- Ability to lift up to 40 lbs. (or ask for help when needed)
- Veterinary Medication Clerk License (or willingness to obtain)
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Parental leave
- Professional development assistance
- Vision insurance
Application Question(s):
- Have you recently worked at a veterinary clinic for at least a year?
Experience:
- Front desk: 1 year (Required)
- Veterinary clinic: 1 year (Required)
Work Location: In person
