About us
Uniglobe Travel Partners is a full-service travel management company that is a global leader in providing corporate customers with the leading travel tools and technologies, combined with "Second-Mile" service. UTP has been in business since 1977 and services a wide array of customers including Entertainment, E-Sports, IT, Healthcare, Manufacturing, Food Services, Software & Technology Organizations.
Job Summary
We are looking for someone who has a passion to serve, support, and provide second-mile service to our business travel customers. You will be responsible for booking travel arrangements for clients. The goal of this role is to exceed customer expectations and to provide an unmatched level of attention to detail.
Responsibilities
- Research various destinations and means of travel regarding prices, customs, reviews etc.
- Understand the clients’ travel needs and suggest suitable travel options and/or services
- Organize travels from beginning to end, through booking air tickets and accommodation, securing rental transportation etc.
- Supply travelers with pertinent information
- Be an expert at complex domestic exchanges, international fare components and reservations, international exchanges, and Uniglobe's technology
- Handle unforeseen problems and complaints and determine eligibility for money returns
- Create and update electronic records of clients
- Maintain relationships with key persons
- Keep financial statements and documents
- Reach the revenue and profit targets
Requirements
- Proven working experience as a travel consultant
- Excellent knowledge of traveling software (computer reservations systems, Sabre GDS system, and online travel platforms)
- Proficiency in English; knowledge of additional languages is an advantage
- Exemplary sales skills and customer-oriented approach
- Well-versed in various areas of travel (domestic/international business travel, group/individual, etc)
- Ability to present and communicate effectively
- Demonstrable ability to handle crises
- Degree in Hospitality, Travel, Tourism, Business or a relevant field is preferred
- Candidates with personal travel experience will be preferred
Job Type: Full-time
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Flexible schedule
- Paid time off
- Referral program
- Retirement plan
Experience:
- Sabre Ticketing: 3 years (Required)
Work Location: Remote
