Job Summary
We are seeking an energetic and detail-oriented Restaurant Front of House Manager to lead our hospitality team and ensure an exceptional dining experience for every guest. In this pivotal role, you will oversee daily operations, manage staff, and uphold the highest standards of customer service, food safety, and restaurant efficiency. Your leadership will drive team motivation, streamline service processes, and foster a welcoming environment that encourages repeat business. This position offers a dynamic opportunity to showcase your management skills in a fast-paced, vibrant setting dedicated to culinary excellence and memorable guest experiences.
Responsibilities
- Lead and supervise front of house staff, including servers, hosts, bartenders, and support personnel, ensuring smooth shift transitions and optimal team performance
- Oversee daily restaurant operations, including seating arrangements, reservations, and customer flow management to maximize efficiency and guest satisfaction
- Train new team members on service standards, POS systems such as Aloha POS and Micros POS, food handling procedures, and safety protocols
- Manage cash handling procedures accurately while maintaining accountability for all financial transactions during shifts
- Monitor inventory levels of service supplies and coordinate with kitchen management for timely stock replenishment
- Enforce food safety standards and sanitation practices in compliance with local health regulations
- Conduct regular performance evaluations, provide coaching opportunities, and support staff development through ongoing training & development initiatives
- Analyze profit and loss reports to identify areas for operational improvement and implement strategies to enhance profitability
- Assist with hiring processes including interviewing candidates to build a strong hospitality team aligned with our service goals
- Maintain a positive atmosphere that promotes teamwork, hospitality excellence, and a memorable guest experience
Requirements
- Proven management experience in quick service or fast food restaurants with a strong background in food service management and supervising teams
- Extensive knowledge of POS systems such as Aloha POS and Micros POS; cash handling expertise required
- Demonstrated experience in food preparation, cooking techniques, food safety management, and food handling procedures
- Prior experience in fine dining or casual dining environments; banquet or catering experience is a plus
- Strong leadership skills with the ability to motivate staff, manage shifts effectively, and oversee kitchen operations when necessary
- Excellent customer service skills with a focus on hospitality management and creating welcoming atmospheres for guests
- Ability to perform inventory control tasks accurately while managing budgets and analyzing profit & loss statements
- Experience with training & development programs for staff; interviewing skills are highly desirable
- Knowledge of food production processes including catering services; bar experience or barista background is advantageous
- Hospitality or hotel experience is beneficial; familiarity with managing hospitality teams in diverse settings is preferred
Join us as our Restaurant Front of House Manager to lead with energy, inspire your team, and deliver outstanding experiences that keep guests coming back!
Pay: $17.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person