Location: Remote (U.S. Based)
Schedule: Full-Time
Duration: 12 Months W2 Contract( Potential Extension)
Experience Level: Senior
Only US Citizens or Green Card Holders.
We are seeking a skilled FTM ACH Specialist to support the installation, configuration, deployment, and ongoing support of IBM Financial Transaction Manager (FTM ACH) solutions within a complex enterprise payments environment.
This role involves working on critical payment processing systems, ensuring high availability, performance, and reliability. The ideal candidate will have strong Unix expertise, experience with financial/payment systems, and a passion for automation and problem-solving.
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Support installation, configuration, and testing of IBM FTM ACH applications on Unix/AIX platforms
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Design and maintain deployment packages and installation procedures for consistent, repeatable releases
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Provide Level 3 production support, including troubleshooting, root cause analysis, and permanent fixes
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Develop and execute automated test plans and scripts for system validation
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Write scripts to automate deployments, monitoring, and system integrations
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Collaborate with cross-functional teams to improve deployment standards and documentation
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Create technical documentation including design specs, configuration standards, and user guides
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Act as a technical consultant to internal teams and external vendors
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Participate in 24/7 on-call rotation and provide support during off-hours when required
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Mentor junior team members and contribute to best practices
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3+ years of experience with IBM Financial Transaction Manager (FTM ACH) required.
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Strong experience with Unix/Linux environments (AIX preferred)
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Proven ability to troubleshoot complex production issues and perform root cause analysis
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Experience with scripting for automation (Shell, Python, or similar)
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Strong analytical, problem-solving, and debugging skills
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Excellent communication and documentation abilities
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Ability to work independently and in a team-oriented environment
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Experience with WebSphere, DB2, IBM MQ
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Familiarity with payment processing systems (ACH, financial transactions, etc.)
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Experience with tools such as ServiceNow, JIRA, SharePoint, Visio
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Background in system deployment, configuration, and automation in distributed environments
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Prior experience supporting mission-critical financial systems
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Experience with retail payments processing software including Financial Transaction Manager, or other payment
software suites is preferred.
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Must be able to participate in an on-call support rotation
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Occasional evening or weekend work may be required
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Strong organizational and multitasking skills are essential
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Must be authorized to work in the United States without sponsorship
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Must meet background screening requirements (including employment, education, and other checks as applicable)
