Meridian Winds is looking for a School Service Representative for the store in Okemos, Michigan. This role will do Sales and Service visits with established customer Band Directors, Professors, and Administrators in our market area. This role will involve doing minor repairs on site. Prior repair experience is not necessary, training will be provided.
Responsibilities
- Maintain and build relationships with school clients to support their rental and repair service needs.
- Provide rental program information and arrange instrument fitting sessions for students.
- Provide general estimates for instruments that require repair.
- Perform minor repairs on site.
- Travel 3 days a week to call on Band Directors and Administrators to pick up band instruments for repair and deliver repaired instruments
- Discuss with school specific instruments to identify what is wrong with the instruments and create repair tickets for estimating.
- Deliver repair tickets to the store for estimating repair costs by repair technicians.
- Communicate repair estimates to customers on behalf of technicians.
- Organize incoming and outgoing instruments to keep workflow orderly.
- Work within a timetable to ensure that repaired instruments are delivered to customers within the estimated time.
- Work with store management to optimize the store Rental Program.
Qualifications: Experience in school music programs either as an Educator, Administrator, or as a School Service Representative for woodwind, brasswind and percussion band instruments. Preferred candidates will have experience from an accredited repair school or comparable on-the-job training.
- Must be able to lift at least 30 lbs.
- Must be able to drive for extended periods of time.
- Should be able to do minor instrument repairs on-site, or willing to be trained to do so.
- Should be an effective communicator.
- Strong organizational skills required.
Job Type: Full-time or Part-time.
Pay: $22.00 - $28.00 per hour.
Benefits
- Paid time off
- Sick Pay
- Sales commissions available
Schedule:
- 8 hour shift when in-store
- On the road travel 2-3 days a week, timing varies
Work Location: In person
Pay: $22.00 - $28.00 per hour
Benefits:
- On-the-job training
- Paid time off
Shift:
Ability to Commute:
- Okemos, MI 48864 (Required)
Willingness to travel:
Work Location: On the road
