Position Summary
We are seeking a Mobile Device Deployment Technician for a short-term, onsite iPhone deployment project. Over roughly one month, this technician will stage and configure corporate iPhones, validate that each device is correctly enrolled and policy-compliant, and deliver finished devices to departments across the organization. This is a hands-on, high-volume role — we need someone who works accurately at pace, documents consistently, and resolves common issues without escalation.
Key Responsibilities
- Stage, configure, and enroll corporate iPhones per established build standards
- Validate configuration after enrollment: profiles applied, apps deployed, security policies enforced, compliance status confirmed
- Configure and troubleshoot iPhone Wi-Fi, including certificate-based and enterprise (802.1X) wireless authentication
- Deliver provisioned iPhones to departments and end users; verify functionality at handoff and capture acknowledgment
- Maintain accurate deployment records — serial numbers, user assignment, device state, and exceptions
- Follow and update deployment documentation and checklists as the project progresses
- Diagnose and resolve enrollment failures, activation issues, app deployment errors, and connectivity problems; escalate with clear notes when needed
- Support inventory tracking, including collection of replaced devices
Required Qualifications
- Hands-on experience setting up and configuring iPhones in a business environment
- Working experience in corporate MDM environments (enrollment, profiles, compliance, app deployment)
- Demonstrated mobile Wi-Fi configuration and troubleshooting ability
- Strong troubleshooting methodology — able to isolate root cause rather than guess
- Strong documentation skills; keeps records accurate and current
- Comfortable interacting directly with end users across departments
- Able to lift and transport device shipments and manage physical inventory
- Available for the full duration of the engagement, onsite
Preferred Qualifications
- Microsoft Intune administration experience
- Microsoft Entra ID experience (device identity, conditional access, group-based targeting)
- Broader MDM management experience
- Familiarity with Apple Business Manager / Automated Device Enrollment
- Experience with SCEP/PKCS certificate deployment to iOS devices
What Success Looks Like
- Devices consistently pass configuration validation on the first check
- Deployment tracking stays current and accurate throughout the engagement
- Common enrollment and Wi-Fi issues resolved without escalation
- Departments receive devices on schedule with minimal follow-up
Job Type: Full-time
Pay: $30.00 - $35.00 per hour
Experience:
- Mobile device management: 1 year (Required)
- Windows: 1 year (Preferred)
Work Location: In person
