We are seeking a hands-on Front Desk Leader / Office Manager who takes ownership of the schedule and drives results. This is not a sit-back leadership role—we’re looking for a true “doer” who leads from the front, manages daily operations, and ensures a productive, efficient office.
Key Responsibilities
- Manage and optimize the daily schedule to ensure maximum productivity
- Perform all front desk duties, including patient check-in/check-out and handling phones
- Lead by example with 50+ outbound calls per day
- Drive a minimum of 5 CareCredit applications daily
- Follow up on unscheduled treatment and missed appointments
- Maintain strong communication between patients, providers, and team members
- Ensure smooth patient flow and an exceptional patient experience
What We’re Looking For
- A proactive, results-driven, and accountable mindset
- Strong leadership presence with the ability to both manage and execute
- Confidence on the phone with a focus on conversion and scheduling
- Ability to multitask and thrive in a fast-paced environment
- Dental experience preferred, but strong leaders from similar industries will be considered
Compensation & Benefits
- Competitive pay (based on experience – open to negotiation for top performers)
- Retention Bonus: $1,500 total
- $500 at 90 days
- $1,000 at 8 months
- Performance-based incentives tied to:
- Schedule fill rate
- CareCredit applications
- Patient show rate
- Opportunities for career growth and advancement
Ready to Apply?
If you are someone who leads, executes, and drives performance, we want to meet you. Apply today and bring your energy, accountability, and leadership to our team!
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- What hourly pay rate are you seeking?
Experience:
- Dental receptionist: 2 years (Required)
- Dentrix: 1 year (Required)
- treatment planning: 2 years (Required)
Language:
Work Location: In person
