We are looking for a Medical Front Desk Coordinator to manage our reception area. You will act as the ‘face’ of our company and ensure visitors receive a heartwarming welcome. You will coordinate all front desk activities, including calls, appointments, and guest services. Ultimately, you should be able to ensure our front desk provides professional and friendly service to our customers.
Responsibilities include, but are not limited to:
- Ensure timely and accurate customer service
- Handle complaints and specific customer requests
- Troubleshoot emergencies
- Ensure proper mail distribution
- Greet Patients & Visitors
- Patient Check-In and Check Out
- Answer and Direct Incoming Multi-Line Phone Calls
- Schedule & Confirm Patient Appointments
- Insurance Coverage Verification
- General Office Duties such as Faxing, Copying, Scanning
- Data Entry
- Assist with referrals and authorizations
We offer an excellent benefits package, a competitive salary, and a friendly working environment.
MUST BE FLUENT IN ENGLISH AND SPANISH
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Customer service: 1 year (Required)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Language:
- English and Spanish (Required)
Ability to Commute:
- Sun City Center, FL 33573 (Required)
Ability to Relocate:
- Sun City Center, FL 33573: Relocate before starting work (Required)
Work Location: In person
