About the role:
We are a property management company looking for a reliable, organized, and proactive office coordinator to help manage daily tenant communication, maintenance coordination, office administration, and basic bookkeeping support.
This is a hands-on role for someone comfortable answering phones, addressing tenant issues, coordinating maintenance technicians, monitoring work orders, entering invoices, tracking expenses, and helping ensure tenant accounts are kept accurate and up to date.
The ideal candidate is detail-oriented, organized, comfortable with numbers, strong on follow-up, and able to manage both tenant-facing communication and back-office administrative tasks. This person should own tasks from start to finish, document issues carefully, and ensure nothing falls through the cracks.
Responsibilities include:
- Maintain tenant accounts accurately
- Enter invoices and track expenses
- Prepare balance due notices and other tenant communications
- Maintain accurate records and documentation for properties
- Support bookkeeping and accounting functions as needed
- Answer tenant, vendor, and office phone calls
- Enter and track maintenance work orders
- Coordinate with maintenance technicians and outside vendors
- Follow up to confirm issues are resolved
- Schedule access, repairs, inspections, and appointments
- Maintain organized records, notes, and tenant/vendor communication
- Escalate urgent issues to management
- Assist with general office administration
The right candidate is:
- Highly organized and detail-oriented
- Strong on the phone and comfortable speaking with tenants
- Calm under pressure
- Good at follow-up and task tracking
- Comfortable using email, spreadsheets, and property management software
- Able to manage multiple open issues at once
- Reliable, punctual, and professional
Preferred experience:
- Property management, maintenance coordination, dispatch, office administration, customer service, or scheduling experience
- Experience with Microsoft Office, QuickBooks, and property management software
Pay: $20.00 - $30.00 per hour
Work Location: In person
