Overview:
We are seeking two dedicated and detail-oriented Futures Client Services Specialists to join our team for the 7:30 am to 4 pm shift Monday through Friday. The candidate must be willing to cover all shifts as needed.
Essential Duties and Responsibilities:
- Assisting customers in a variety of issues.
- Risk management with futures and options trading, including executing trades.
- Executing orders for clients.
- Engaging with customers via phone, email, and chat.
- Assisting current customers on using our technology.
- Setting up customers with access to trading systems and troubleshooting trading software connection issues.
- Assisting with the firm's back office operations on an as-needed basis.
- Other duties as assigned.
Qualifications:
- Commodities industry experience: 1 year minimum
- Knowledge of futures and options industry is a must
- Proficient in Outlook and Microsoft Office including Microsoft Excel
- Understanding of industry trading platforms and technology on the back end
- Strong communication skills and professional attitude
- Strong analytical skills
- Attention to detail
- Ability to prioritize and complete tasks in a timely manner
- Ability to multitask and remain organized during busy periods
- Willingness to learn and take direction
- Minimum of Bachelor’s degree in business related area
- Series 3 Registration is preferred
Job Type: Full-time
Pay: $24.04 - $28.85 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Experience:
- risk management: 1 year (Preferred)
- futures and trading industry: 1 year (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
- Overnight Shift (Required)
Work Location: In person
