Reports To: General Manager
Required Training/Experience/Education
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Guest 1st Mentality
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Coach not Boss approach to Team Building and Day to Day communication
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Fully engaged, service minded attitude
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College degree preferred, but not necessary
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Minimum 1-2 years as Manager of at least two or more employees in a casual themed restaurant/bar or as a high performing Bar Louie Key Employee
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Expertise in either Front or Back of House Leadership
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Experience in budgets, forecasting, marketing, promotions, ordering, inventory, scheduling, interviewing, retention, sales building, motivating
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Computer knowledge (Excel, Windows, POS, etc.)
Minimum Qualifications
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Must possess strong leadership abilities
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Ability to manage, coach, teach and train at least two or more Team Members.
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Ability to provide feedback on performance to those Team Members
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Must be alert to Team Member and Guest needs
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Command of the English language
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Available to work 55+ hour work week
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Must be able to stand 10-12 hours
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Good listening and verbal communication skills
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Good hearing for safety and accurate communication
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Must be able to lift 50 pounds
Bar Louie Expectations
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Honors and uses Louie’s Management philosophies to make decisions
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Respectful, Results Driven, Smart, Trustworthy, Innovative, Team Oriented
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Chooses the right Attitude: Be Bold – Be YOU – Be the Best
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Guest 1st Mentality
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Create Relationships
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Treat it Like You own it, Be there – Be present
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Work Hard – Have Fun – Make Money
Responsibilities & Duties
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Believes in and follows all Employee Handbook standards and expectations in the management of at least two or more Team Members.
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100% focus and dedication to Louie is, I am Louie, Louie’s House Rules and Louie’s Management philosophies.
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Responsible for coaching all Team Members every shift in all departments to ensure they are following job descriptions, processes, policies and procedures.
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Assumes 100% responsibility for coaching Servers and/or Host Team; creates server schedules ensuring all schedules are aligned with Guest satisfaction and budget; provides quarterly 1:1’s for all servers and/or hosts and bi-annual reviews for all servers and/or hosts.
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Assumes 100% responsibility for ordering and inventory of supplies for servers and/or hosts.
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Uses daily/weekly perpetual for cost effective and efficient ordering
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Assumes 100% responsibility for the quality of the Guest experience.
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Primary responsibility for management of the front of house.
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Follows Success Routines checklists and holds self and Key Employees to routines.
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Recruits, interviews and selects new Servers and/or Hosts adhering to the Bar Louie standards and PeopleAnswer process.
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Ensures all Server and/or Host training and development is done correctly and thoroughly to ensure retention and minimal turnover.
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Responsible for taking all actions necessary (including coaching, discipline, and/or recommendation of termination of employment) with regard to Team Members to ensure compliance with Bar Louie’s standards and policies.
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100% responsibility for assigning daily/weekly goals to Servers and Team Members. Ensures goals are achieved by such individuals, while accomplishing his/her own goals.
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100% commitment to follow all internal monetary control measures, including, but not limited to: petty cash disbursement and accounting procedures, deposit monies, banking procedures, check writing and register balance.
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100% commitment to follow all internal product control measures, including: food and liquor inventories, purchases and loss prevention measures (steak counts, high cost item sheets, etc).
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Demonstrates 100% commitment to management, Team Member continued training and development.
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Demonstrates 100 % commitment to the cleanliness, sanitation and organization of all front and back of house areas, including: service stations, bar, office, walk in, dry storage and dishwashing areas.
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Reviews all purchasing to ensure purchasing is the best quality products per spec at the best price possible based on discretion and independent judgment.
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Assumes 100% responsibility that all receiving is physically accounted for at the price quoted.
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Works with the accounting department, providing all accurate information needed to produce DSR’s, Flash Reports, P&L’s, budget and payroll.
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100% commitment to lead Servers, Bartenders and Cooks within the means of the budget provided with a Quality 1st approach.
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Works with all Team Members to assure 100% quality in our food and beverage products 100% of the time.
Location :
95 N Moorland Rd , E7 Brookfield, WI 53005
Brand: Bar Louie
Address: 95 N Moorland Rd Brookfield, WI - 53005
Property Description: 1 - Brookfield Bar
Property Number: 1
