Student Worker- Financial Aid
Varies between campuses
Federal Work Study
Hybrid Option: No
Join our dynamic team at Waubonsee Community College, where your career can flourish. Be part of a transformative institution, dedicated to making a positive impact in our community and the lives of our students. Waubonsee Community College promotes diversity in faculty, staff, and student recruitment and is committed to hiring and retaining exceptional faculty and staff who are committed to the college’s culture of collaboration, professional growth and student success. Your future starts here – join us today!
The Financial Aid Office Assistant is responsible for assisting in the processing of student/veteran files, providing customer service to financial aid student populations in person and via phone, and the processing of student/veteran documents The Financial Aid Office Assistant is responsible to the Financial Aid Manager/Financial Aid Veterans Coordinator.
Responsibilities
Assist with maintaining new, active, inactive, and pending files for students and veterans.
Processing incoming mail, emails, and voicemails from students as needed.
Answer incoming phone calls from financial aid students.
Provide face-to-face customer service to financial aid students as needed.
Scan documents into the campus system, and check for accuracy.
Complete other clerical tasks for Financial Aid as needed.
Minimum Qualifications
A Waubonsee student enrolled in at least one credit.
Have a minimum GPA of 2.0 or above.
Be in good standing with Student Conduct.
Be making Satisfactory Academic Progress.
Ability to maintain confidentiality of sensitive material.
Good human relations and communication skills.
Excellent organizational skills.
Experience using Microsoft Word and Excel.
Please attach the following documents when applying:
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Cover Letter-Yes
Resume-Yes
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Position Details
req2144
Grant Funded: No
Minimum Starting Rate: 15.55 - 15.55
Compensation Type: Hourly
Office Hours: Varies
Hours per Week: 20 max, actual may vary
Testing: No
Targeted Hire Date: 7/6/2026
Benefits Include: Days off on National Holidays and when the college is closed, $25 bookstore credit to buy Waubonsee wear, and flexible schedules.
Special Instructions:
EOE, including disability and veteran
