Looking for a role where you can make a real impact working directly with business clients? Join our team as a Client Support Representative, and become part of a team focused on helping local businesses stay connected through AT&T Business solutions.
As a Client Support Representative, you’ll act as the primary point of contact for business clients, helping them navigate their communication needs, resolve issues, and get the most value out of their services. This is a client-facing role where you’ll build relationships, provide tailored support, and turn everyday interactions into long-term partnerships.
In this position, you’ll combine professionalism, product knowledge, and problem-solving to support businesses with their wireless, internet, and communication solutions. Your ability to simplify complex information and provide clear guidance will directly impact client satisfaction and retention.
What You’ll Do as a Client Support Representative:
- Work directly with business clients to support their AT&T Business services, including wireless and connectivity solutions
- Respond to client inquiries related to accounts, billing, service options, and upgrades
- Assist businesses in selecting, adjusting, and optimizing their service plans based on their needs
- Track and document client interactions using CRM tools to maintain accurate records
- Troubleshoot concerns and escalate more complex technical issues when needed
- Collaborate with sales and technical teams to ensure seamless service and follow-through
- Build strong client relationships through consistent, face-to-face and direct communication
- Stay up to date on AT&T Business products, promotions, and service capabilities
Key Requirements & Qualifications:
- Experience in customer service, client support, or B2B sales preferred
- Strong communication skills with the ability to explain solutions clearly to business clients
- Detail-oriented and able to manage multiple client accounts or requests
- Customer-focused mindset with a professional and solution-driven approach
- Comfortable using CRM systems and digital tools
- Motivated, reliable, and interested in growing within a business-to-business environment
If you’re ready to work directly with businesses, build valuable relationships, and develop skills in client support and solutions, apply today to join us as a Client Support Representative supporting AT&T Business clients.
Pay: $950.00 - $1,200.00 per week
Work Location: In person
