Universal Banker
Duties:
- Provide exceptional customer service to bank customers
- Assist customers with various banking inquiries, including account balances, transactions, and account maintenance
- Process customer requests for new accounts, loans, etc.
- Handle customer complaints or concerns in a professional and timely manner
- Educate customers on bank products and services
- Perform cash management duties, including handling deposits, withdrawals, and check cashing
- Utilize fraud prevention techniques to identify and prevent potential fraudulent activity
- Responsible for understanding and complying with company policies and procedures, as well as industry regulations
Skills:
- Strong math skills and ability to perform basic math calculations accurately
- Proficient in 10-key typing for efficient data entry
- Excellent customer service skills with the ability to handle difficult situations calmly and professionally
- Familiarity with cash management practices, including debits and credits
- Experience in a banking or financial institution preferred
This position offers competitive compensation and advancement opportunities. Join our team of dedicated professionals who are committed to providing exceptional service to our valued customers.
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, skills, or requirements associated with the role.
*Pay will be based on relevant experience, skills, and qualifications.*
Job Types: Full-time, Part-time
Pay: $17.00 - $22.00 per hour
Expected hours: 15.0 – 40.0 per week
Benefits:
- Flexible schedule
- Health insurance
- Opportunities for advancement
- Paid sick time
- Paid time off
- Retirement plan
Shift availability:
Work Location: In person
