Store ManagerResponsibilities
- Oversee all daily store operations, ensuring smooth and efficient business performance.
- Lead the store team to consistently deliver exceptional customer service and maintain the highest product quality standards.
- Manage store financial performance, including sales growth, labor costs, inventory control, and profitability.
- Recruit, hire, train, coach, and develop team members while fostering a positive, professional, and high-performance work environment.
- Create staff schedules and ensure adequate staffing levels to meet business needs.
- Monitor inventory levels, place supply orders, and minimize waste through effective inventory management.
- Ensure compliance with company policies, food safety regulations, health department requirements, and all operational procedures.
- Maintain store equipment and coordinate repairs or preventative maintenance when necessary.
- Analyze store performance and implement action plans to improve sales, customer satisfaction, and operational efficiency.
- Handle customer concerns professionally and resolve issues in a timely manner.
- Collaborate with ownership and senior management on business initiatives, marketing activities, and operational improvements.
Qualifications
- 2+ years of experience in restaurant, café, or beverage retail management with full operational responsibilities.
- Previous experience managing teams, including hiring, scheduling, coaching, performance management, and employee development.
- Strong understanding of daily store operations, inventory management, labor planning, and cost control.
- Hands-on experience preparing specialty beverages in a fast-paced environment is preferred.
- Proven leadership skills with the ability to motivate, mentor, and develop high-performing teams.
- Excellent communication and interpersonal skills.
- Strong organizational, multitasking, and problem-solving abilities.
- Customer-focused mindset with a commitment to delivering outstanding guest experiences.
- Bilingual in English and Chinese is preferred but not required.
- Ability to work flexible hours, including weekends and holidays.
Benefits
- Competitive base salary plus performance-based bonus
- Paid Time Off (PTO)
- Paid sick leave
- Employee discount
- Healthcare stipend
- Complimentary meals during shifts
- Flexible scheduling
- Paid training and ongoing professional development
- Career advancement opportunities within a growing company
Position Details
This is a full-time, on-site position. The Store Manager is expected to work a flexible schedule, including weekends and holidays, based on business needs.
Work Locations
Pay: $65,000.00 - $70,000.00 per year
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Application Question(s):
- Can you work on holidays
- What other language you speak
Experience:
- Food & beverage industry: 2 years (Preferred)
Language:
License/Certification:
- Food Safety Certification (Required)
Work Location: In person
