Dental Insurance Verifier – Full-Time
Position Title: Dental Insurance Verifier
Location: NKC Dental
Employment Type: Full-Time
Compensation: $20–$25 per hour (based on experience)
Position Summary
We are seeking a positive, detail-oriented, and organized Dental Insurance Verifier who thrives in a collaborative environment and enjoys supporting patients behind the scenes through accurate insurance verification and financial preparation. The ideal candidate brings a positive attitude, strong attention to detail, and a team-focused mindset. This role is responsible for verifying patients’ dental insurance benefits, obtaining accurate coverage information, and ensuring financial details are documented appropriately before treatment. This position is not patient-facing and primarily supports office operations through accurate insurance verification and administrative processes that help create a seamless patient experience.
Responsibilities
- Verify dental insurance eligibility and benefits prior to patient appointments
- Confirm coverage details including deductibles, annual maximums, frequencies, waiting periods, limitations, and exclusions
- Review and document benefit information accurately in the practice management system
- Calculate and document estimated patient financial responsibility based on verified benefits
- After completing insurance verification, enter the patient’s estimated financial responsibility into the patient account for the treatment team to reference
- Submit and track pre-authorizations and predeterminations
- Identify and resolve insurance discrepancies or eligibility issues
- Maintain accurate records and ensure HIPAA compliance
- Work closely with the front office, treatment coordinators, and clinical team to support office workflow and scheduling needs
- Stay updated on insurance plans, policies, and industry changes
Qualifications
- Previous dental insurance verification experience preferred
- Knowledge of dental terminology, CDT codes, and dental insurance plans preferred
- Experience with dental practice management software (Dentrix, Epic, Eaglesoft, Open Dental, etc.) preferred
- Strong attention to detail and organizational skills
- Excellent communication and problem-solving skills
- Ability to multitask and work in a fast-paced environment
- Strong critical-thinking skills and ability to interpret insurance information accurately
- High school diploma or equivalent required
Why Join Our Team?
- Supportive and team-oriented environment
- Opportunities for growth and development within the dental field
- Ongoing learning opportunities
- Leadership that invests in team members’ success
- Clear expectations and collaborative team culture
- Opportunity to make an impact behind the scenes in creating an excellent patient experience
- Stable schedule with a role that is not patient-facing
- Recognition for performance and contributions
What We Offer
- Competitive pay
- Medical, dental, and vision benefits (if applicable)
- Paid time off and holidays
- Career advancement opportunities
- Supportive and team-oriented culture
Equal Opportunity Employer
We are an equal opportunity employer and are committed to creating an inclusive and welcoming workplace for all team members. We consider all qualified applicants for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other protected status under applicable federal, state, or local law.
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
