Overview
The Front Desk Receptionist serves as the first point of contact for clients seeking mental health services, creating a welcoming, organized, and supportive environment. This role blends administrative coordination with compassionate client interaction, ensuring smooth daily operations and reinforcing the practice’s commitment to high‑quality, client‑centered care.
Responsibilities
- Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly.
- Answer phone with professionalism, demonstrating excellent phone etiquette and clear communication.
- Manage front desk operations including entering therapist's schedules, verifying insurance, collecting copays, and handling incoming correspondence.
- Perform clerical duties such as data entry, filing, proofreading, and document preparation using Microsoft Office applications like Word and Excel.
- Maintaining cleanliness of the waiting area and ensure it is presentable.
- Provide customer support by addressing inquiries accurately and directing calls or messages appropriately.
Skills
- Warm, patient, and comfortable interacting with individuals seeking mental health support.
- Strong organizational skills and attention to detail.
- Excellent communication skills—clear, calm, and professional.
- Ability to multitask while maintaining composure.
- Prior experience in healthcare, mental health, or customer service is helpful but not required.
Join us in creating a positive first impression while supporting our daily office functions! We value proactive individuals who are eager to contribute their organizational talents and excellent communication skills in a vibrant work environment. This paid part-time position offers an engaging opportunity to develop your administrative expertise while making a meaningful impact every day!
Pay: From $15.00 per hour
Work Location: In person
