Medical Office Receptionist
Job Description
Receptionist
We are seeking a self-motivated, high energy medical professional to join our dedicated, patient-centered team, as a Front Desk Receptionist.
Candidate must be passionate about helping others, dependable, and interested in professional growth and development. Ideal candidate must possess clinical experience in a Gynecology Office or Medical Office. Prior experience in appointment scheduling, insurance intake and entry. Greenway EMR software is preferred.
Responsibilities
-Answering the phone and greeting patients
-Giving patients proper intake forms
-Data entry of demographic, insurance and client information
-Scheduling; Making appointments and checking-in patients, scheduling follow-up appointments
-Scanning and faxing patient information
-Collecting payments
-Providing quality customer service
-Give instructions to patients as instructed by physician or nurse practitioner
-Ensure all related reports, labs, and other information is filed and available prior to a patient appointment
-Take telephone messages and provide feedback and answers to patient/physician/NP/pharmacy calls
Knowledge
Receptionist/ Medical assistants must have knowledge of:
- Healthcare field and medical specialty
- Grammar, spelling, and punctuation
- Proficient in Greenway EMR software preferred
- Proficient in Microsoft Word
Skills
- Exceptional customer service and phone etiquette.
- Computer knowledge and typing skills
- Ability to multi-task in fast-paced environment.
- Ability to maintain effective and organized systems to ensure timely patient flow.
- Ability to learn quickly and apply knowledge to new situations
Education
- High school diploma; some college preferred.
- preferred but not required: Certified Medical Assistant or Clinical Certified Medical Assistant.
- 1-3 Years working in a medical facility/organization.
Compensation: Hourly Rate based on experience| 38-40 hours per week | Bi-weekly Payroll with Direct Deposit. Insurance and PTO benefits available for full time employees.
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits:
- 401(k) matching
- Employee discount
- Health insurance
- Paid time off
Medical Specialty:
Work Location: In person