Job Title: Dental Patient Care Coordinator
Location: Silver Spring, MD
Job Type: Full-time
Must Have: Bilingual (Spanish and English)
Responsibilities:
- Greet patients warmly and assist them with checking in and completing necessary forms.
- Schedule patient appointments efficiently, taking into account dentist availability and patient preferences.
- Answer phone calls and emails to address patient inquiries, schedule appointments, and provide information on services.
- Verify insurance coverage and assist patients in understanding their dental benefits and financial responsibilities.
- Maintain accurate patient records and update information as needed in our electronic health records system.
- Collaborate with dental staff to ensure seamless patient care and efficient clinic operations.
- Follow up with patients post-appointment to gather feedback and address any concerns.
Requirements:
- High school diploma or equivalent; dental office experience preferred and has additional pay
- Excellent interpersonal and communication skills.
- Proficiency in dental terminology and procedures.
- Strong organizational abilities and attention to detail.
- Ability to multitask in a fast-paced environment.
- Dental Office Managerial/Administrative experience
- Knowledge of insurance billing and coding is a plus.
- Treatment Plan Presentations experience
- Compassionate and patient-centered approach to customer service.
- Knowledge of practice management softwares.
If you are passionate about dental care and customer service, and thrive in a collaborative team environment, we invite you to apply for the Dental Patient Care Coordinator position. Help us provide exceptional care to our patients and contribute to their overall oral health and well-being. Join us today and be part of our dental care team!
Pay: $19.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Dental office: 2 years (Required)
Ability to Relocate:
- Silver Spring, MD 20906: Relocate before starting work (Required)
Work Location: In person
