Optometric Assistant / Front Desk. Training provided
Job Details
- Pay: $11.00 - $15.00 per hour (Depending on experience)
- Job Type: Full-time, Part-time
- Work Location: In person
Key Responsibilities
To set you up for success, your journey will start working directly with the doctor and patients on the clinical side. Once you have mastered patient care and preliminary testing, you will expand your skillset into administrative front-office operations.
1. Preliminary Testing
- Patient Prep: Prepare patients for their eye exams by welcoming them into the clinical area and gathering basic medical histories.
- Pre-Testing: Perform preliminary diagnostic testing (such as autorefraction, visual fields, and special imaging).
- Contact Lens Training: Patiently guide and instruct new contact lens wearers on proper insertion, removal, and lens hygiene.
- Clinic Maintenance: Keep exam rooms clean, sanitized, and fully stocked between patients to ensure a smooth flow for the doctor.
2. Front Desk & Office Operations
- Greeting and checking in patients with a warm, professional attitude.
- Verifying insurance and updating patient information.
- Answering phones and scheduling appointments.
- Managing payments and daily office flow.
- Helping patients with forms and general questions.
- Multitasking and organization to keep the front office running efficiently.
Our Team & Culture
At Wink Family EyeCare, we value teamwork and creating a positive experience for our patients and staff alike. We believe in a collaborative environment where everyone steps up to help each other out. We take pride in our work, celebrate each other's successes, and maintain a supportive atmosphere where you can grow your skills.
What We Are Looking For
Experience in the optical or medical field is a plus, but we’re happy to train the right person who brings enthusiasm and a great work ethic!
- Team-Oriented: Someone who loves working closely with others and supporting their teammates.
- People Person: A bubbly, fast learner who genuinely enjoys working directly with people and providing excellent customer service.
- Detail-Oriented: Sharp attention to detail and strong multitasking abilities in a fast-paced environment.
- Strong Communicator: Excellent communication skills to make patients feel comfortable and well-informed.
- Language Skills: Spanish proficiency is a plus but not required.
Benefits
- Employee discount
- Flexible schedule
- Vision insurance
Pay: $11.00 - $15.00 per hour
Benefits:
- Employee discount
- Vision insurance
Application Question(s):
- We are big on teamwork and helping each other out when it gets busy. Tell us about a time at a past job (or school) where you jumped in to help a coworker or teammate who was feeling overwhelmed.
- Imagine the clinic is packed: a patient is waiting to be checked in, the phone is ringing, and the doctor needs an exam room cleaned. How do you prioritize these tasks while keeping your cool?
- This position starts with hands-on patient care, teaching patients how to use contact lenses, and learning to operate diagnostic testing equipment before transitioning to front-desk work. What excites you most about eye care?
Work Location: In person
