Job Description: Maintenance Supervisor – ICF
Position Title: Maintenance Supervisor
Department: Maintenance/Environmental Services
Reports To: Administrator, Executive Director, or Designee
Employment Status: Full-Time, Non-Exempt
Pay Type: Hourly
Work Location: Intermediate Care Facility (ICF)
Position Summary
The Maintenance Supervisor oversees the inspection, maintenance, repair, and safe operation of the facility’s buildings, grounds, equipment, vehicles, and essential systems. This position coordinates preventive maintenance, manages work orders, supervises maintenance personnel and vendors, and helps ensure compliance with applicable building, fire, health, safety, and Life Safety requirements.
The Maintenance Supervisor maintains a safe, functional, sanitary, and comfortable environment for residents, employees, and visitors. The position requires dependable emergency response, accurate documentation, sound judgment, and respectful interaction with individuals with intellectual or developmental disabilities.
Essential Duties and ResponsibilitiesFacility Maintenance
- Inspect the facility, grounds, equipment, and building systems regularly.
- Perform or coordinate routine maintenance and repairs involving plumbing, electrical components, HVAC equipment, appliances, doors, locks, walls, flooring, furniture, and fixtures.
- Respond promptly to maintenance requests, equipment failures, leaks, temperature concerns, and unsafe conditions.
- Prioritize work orders based on resident safety, urgency, regulatory requirements, and operational needs.
- Maintain accurate records of work requests, repairs, inspections, and completion dates.
- Coordinate room preparation and repairs related to resident admissions, transfers, relocations, or discharges.
- Ensure maintenance activities minimize disruption to residents and facility operations.
- Protect residents’ privacy, dignity, personal property, and living spaces while completing work.
- Maintain maintenance shops, storage areas, tools, and equipment in a clean, safe, and organized condition.
- Secure tools, keys, chemicals, equipment, and hazardous materials from unauthorized access.
Preventive Maintenance
- Develop and maintain a preventive-maintenance schedule for the building, equipment, vehicles, and essential systems.
- Complete or arrange required preventive-maintenance inspections within established timeframes.
- Maintain service records, warranties, manuals, inspection reports, and equipment histories.
- Monitor the condition and expected service life of facility equipment.
- Recommend repair or replacement of equipment based on safety, reliability, condition, and cost.
- Test equipment after maintenance or repair to confirm safe and proper operation.
- Follow manufacturer instructions and facility procedures when servicing equipment.
- Coordinate required inspections and servicing by qualified or licensed contractors.
Life Safety and Fire Protection
- Help maintain compliance with applicable Life Safety Code, fire-safety, emergency-preparedness, and facility requirements.
- Monitor and coordinate inspection, testing, maintenance, and repair of fire alarm and sprinkler systems.
- Monitor smoke detectors, fire extinguishers, emergency lighting, exit signs, fire doors, and other fire-protection equipment.
- Ensure exits, corridors, stairways, fire doors, and evacuation routes remain clear and accessible.
- Conduct or coordinate required fire and evacuation drills.
- Maintain Life Safety inspection, testing, drill, repair, and vendor-service records.
- Promptly report impaired, damaged, overdue, or nonfunctioning fire-protection equipment.
- Coordinate approved interim safety measures when a Life Safety system is impaired.
- Assist with emergency-preparedness planning, drills, exercises, and after-action reviews.
- Ensure emergency generators and related equipment are inspected, tested, serviced, and documented according to applicable requirements.
- Assist facility leadership with correcting Life Safety findings identified during inspections or surveys.
- Do not inspect, repair, certify, or modify regulated systems unless properly qualified or licensed.
Regulatory Compliance and Inspections
- Prepare maintenance and Life Safety documentation for licensing visits, regulatory surveys, fire inspections, and internal audits.
- Maintain organized records of inspections, testing, repairs, contracts, permits, and corrective actions.
- Track deadlines for recurring inspections, tests, licenses, and service agreements.
- Accompany authorized inspectors, surveyors, contractors, and service providers through assigned facility areas.
- Respond to identified deficiencies and document corrective action.
- Immediately report conditions that may threaten resident safety or facility operations.
- Follow applicable federal, state, and local requirements and facility policies.
Supervision and Vendor Coordination
- Supervise, schedule, assign, and monitor maintenance personnel when applicable.
- Provide employees with job instructions, safety expectations, and approved procedures.
- Inspect completed work for quality, safety, and proper documentation.
- Report employee performance, attendance, or conduct concerns to the Administrator.
- Obtain estimates and coordinate approved work with contractors and vendors.
- Verify that vendors meet facility insurance, credential, licensing, and access requirements.
- Monitor vendor performance and confirm that contracted work is completed satisfactorily.
- Review invoices and supporting documents before forwarding them for approval.
- Ensure contractors follow facility safety, confidentiality, infection-prevention, and resident-access procedures.
Safety and Infection Prevention
- Follow workplace-safety, infection-prevention, hazardous-material, and personal protective equipment procedures.
- Maintain Safety Data Sheets for products used by the maintenance department.
- Properly label, store, handle, and dispose of chemicals and hazardous materials.
- Use lockout/tagout and other required safety procedures.
- Post warning signs, barriers, or restricted-access notices around active work areas.
- Remove or control trip hazards, sharp objects, exposed wiring, water leaks, and other unsafe conditions.
- Report injuries, exposures, property damage, utility interruptions, and unusual incidents immediately.
- Support enhanced infection-control measures during outbreaks or special circumstances.
- Coordinate water, ventilation, temperature, and environmental concerns with facility leadership.
Utilities and Essential Systems
- Monitor the safe operation of electrical, plumbing, heating, cooling, ventilation, water, and sewer systems.
- Respond promptly to utility interruptions and equipment failures.
- Maintain emergency contact information for utility companies, contractors, and service providers.
- Assist with emergency shutdown and restoration procedures.
- Monitor facility temperatures and report conditions that may affect resident health or comfort.
- Arrange for specialized service when work requires a licensed contractor.
- Maintain documentation related to utility failures, emergency repairs, and system restoration.
Grounds and Exterior Maintenance
- Inspect and maintain sidewalks, parking areas, entrances, fencing, drainage, lighting, and exterior building components.
- Arrange or perform lawn care, snow and ice removal, debris removal, and seasonal maintenance as applicable.
- Ensure entrances, walkways, ramps, and emergency exits remain safe and accessible.
- Report structural damage, pest activity, standing water, drainage issues, or other exterior hazards.
- Coordinate grounds services with approved contractors when needed.
Vehicle and Equipment Maintenance
- Coordinate preventive maintenance, inspections, registrations, and repairs for facility vehicles.
- Maintain vehicle-service and inspection records.
- Remove unsafe vehicles or equipment from service and report the condition immediately.
- Ensure wheelchairs, lifts, beds, and other resident-support equipment are serviced by qualified individuals.
- Track tools and equipment and report loss, damage, or misuse.
Resident Rights and Communication
- Treat residents with dignity, respect, patience, and consideration.
- Knock and obtain permission before entering resident rooms, except during emergencies.
- Communicate appropriately with residents who have different abilities and communication needs.
- Maintain confidentiality regarding resident and facility information.
- Immediately report suspected abuse, neglect, exploitation, mistreatment, or violations of resident rights.
- Coordinate disruptive repairs with appropriate departments to protect resident safety and comfort.
Required Qualifications
- High school diploma or equivalent.
- At least two years of maintenance, facilities, construction, or related experience.
- Previous supervisory, lead-worker, or facilities-coordination experience preferred.
- Working knowledge of general building maintenance, plumbing, electrical, HVAC, carpentry, and equipment repair.
- Ability to read equipment manuals, safety instructions, service records, and inspection reports.
- Ability to use hand tools, power tools, ladders, and maintenance equipment safely.
- Basic computer, email, work-order, and electronic-record skills.
- Valid driver’s license and acceptable driving record if driving is an essential function.
- Ability to respond to maintenance emergencies outside regular business hours.
- Successful completion of required background checks, health screenings, orientation, and safety training.
Preferred Experience
- Experience working in an ICF, long-term care facility, health care facility, residential program, or similar environment.
- Experience with Life Safety systems and compliance, including fire alarm systems, sprinkler systems, emergency preparedness, and adherence to the Life Safety Code.
- Experience coordinating fire inspections, regulatory surveys, preventive maintenance, and corrective-action plans.
- Experience maintaining emergency generators, fire doors, emergency lighting, exit signs, and other essential safety equipment.
- Experience supervising maintenance employees and managing outside contractors.
- Experience maintaining facility vehicles and resident-support equipment.
- Relevant maintenance, HVAC, electrical, plumbing, fire-safety, or facilities-management certifications.
Knowledge, Skills, and Abilities
- Knowledge of preventive maintenance, building systems, and workplace safety.
- Knowledge of fire protection, emergency preparedness, and Life Safety practices.
- Ability to identify hazards and prioritize repairs appropriately.
- Ability to supervise employees and coordinate contractors.
- Strong organization, communication, documentation, and time-management skills.
- Ability to manage multiple work orders and regulatory deadlines.
- Ability to troubleshoot problems and determine when specialized assistance is required.
- Ability to maintain confidential information and professional boundaries.
- Ability to interact respectfully with residents, families, employees, inspectors, and vendors.
- Ability to respond calmly and effectively during emergencies.
Physical Requirements
- Ability to stand, walk, bend, kneel, crouch, climb, reach, push, pull, and perform repetitive movements.
- Ability to lift and carry the amount established by facility policy, with assistance when appropriate.
- Ability to safely use ladders, tools, and maintenance equipment.
- Ability to work indoors and outdoors in varying weather conditions.
- Ability to work in mechanical areas, confined spaces, elevated locations, and other maintenance environments when properly trained and authorized.
- Ability to wear required personal protective equipment.
- Ability to respond promptly to facility emergencies.
Work Schedule and On-Call Responsibilities
- Work assigned days, evenings, weekends, or holidays based on facility needs.
- Maintain regular and reliable attendance.
- Participate in an on-call rotation or respond to urgent maintenance needs when assigned.
- Remain available for emergency repairs, utility failures, severe weather, and Life Safety concerns.
- Work overtime when required and permitted by law.
Other Duties as Assigned
- Assist with facility setup, furniture movement, supply delivery, event preparation, inspections, emergency drills, and special projects.
- Support housekeeping, transportation, groundskeeping, and environmental-services operations when assigned.
- Attend required meetings, training sessions, safety programs, and continuing education.
- Perform other duties as assigned by the Administrator, Executive Director, or authorized designee.
- All additional duties must remain consistent with the employee’s training, qualifications, licenses, facility policies, and applicable safety requirements.
Pay: $50,000.00 - $53,000.00 per month
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
