About Us
Ivy Endodontics at Princeton is a modern, patient-focused specialty dental practice dedicated to providing exceptional endodontic care. We pride ourselves on creating a welcoming environment for our patients and maintaining strong relationships with our referring dental offices. We are seeking a friendly, organized, and professional Front Desk Receptionist / Patient Coordinator to join our growing team.
Position Summary
The Front Desk Receptionist serves as the first point of contact for our patients and referring offices. The ideal candidate is personable, detail-oriented, highly organized, and thrives in a fast-paced healthcare environment. We are currently looking for two days per week with the possibility of additional hours or days in the future.
Responsibilities
- Greet patients warmly and provide an exceptional patient experience
- Answer incoming phone calls and assist patients with scheduling and inquiries
- Coordinate appointments and maintain an efficient schedule
- Verify patient information and insurance benefits
- Collect payments and explain financial arrangements
- Communicate with referring dental offices regarding appointments and treatment reports
- Manage patient records and maintain accurate documentation
- Handle incoming and outgoing correspondence, emails, and faxes
- Assist with treatment plan coordination and follow-up calls
- Support the clinical team with administrative tasks as needed
Qualifications
Required:
- Excellent communication and customer service skills
- Strong organizational and multitasking abilities
- Professional appearance and demeanor
- Ability to work independently and as part of a team
- Proficiency with computers and common office software
Preferred:
- Dental or medical front office experience
- Experience with dental practice management software (PBS Endo experience is a plus)
- Knowledge of dental insurance verification and treatment coordination
- Experience working in a specialty dental office
Why Join Ivy Endodontics at Princeton?
- Work in a respected specialty practice with a reputation for clinical excellence
- Collaborate with a positive, experienced team
- Opportunity for professional growth and advancement
- Modern office environment with advanced technology
Pay: $25.00 - $30.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
