Job Description:
The Escrow Processor provides support to the Escrow Officer with a variety of office functions including, but not limited to, assisting with client files, faxing, copying, answering phones, and ordering supplies. The position requires the ability to balance the workload and accommodate demands of the job and exceed expectations. Additionally, the candidate should demonstrate prior experience of strong customer service, excellent communication skills and a willingness to proactively solve problems.
Job Duties & Responsibilities:
- Answers incoming phone calls.
- New File set up and organization
- Provide lender title work
- Prepares closing packages for client closings
- Adherence to service excellence standards of performance
- Maintains office appearance
- Assist team whenever needed
Knowledge, Skills, and Abilities:
- Typing
- Basic computer skills
- Microsoft Word
Minimum Education Requirements:
High School Diploma
Minimum Experience Requirements:
Minimum of one year of office experience
Preferred Qualifications:
Title Insurance License
Reports To:
Escrow Operations Manager
Job Type: Full-time
Pay: From $40,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Independence, OH 44131 (Required)
Ability to Relocate:
- Independence, OH 44131: Relocate before starting work (Required)
Work Location: In person