SUMMARY
The Project Coordinator I is a representative of the Client Services team responsible for assisting with the execution of sign projects in various stages of the project life cycle, and engaging company capabilities to meet the requirements of our customers. Success is measured by the satisfaction of our customer and internal stakeholders. Timely order processing and execution of project tasks and communication with company resources, subcontract installers, and the customer are keys to success. The Project Coordinator is a key link in the supply chain and plays a crucial role in the support of members of the Client Services team in the execution of task- or milestone-specific duties.
ESSENTIAL JOB DUTIES
- Assists with various administrative and/or project duties for projects or programs, using established processes and role responsibilities, adapting to procedural updates as communicated.
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Provides extensive and clear communication, both written and verbally, with Customers, installers, and internal team members, throughout the lifecycle of a project.
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Ensures the expected timeline for each project, established with the Customer by the Account or Program Manager, is maintained and project tasks are executed on time and on budget.
- Manages sales orders and purchase orders.
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Reviews subcontractor charges and verification of job completion in order to approve vendor payments.
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Fosters relationships with sub-contract installers and outsource partners, ensuring capabilities and ability to meet Customer expectations are aligned.
- Utilizes internal ERP and tracking systems to manage all project data points in real time. Maintains Customer on-line portals/reporting systems, if applicable, in real time, ensuring alignment of data reporting between internal and Customer systems.
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Executes timely processing of invoicing and attainment of weekly invoicing targets to support company cash flow.
- Other duties as required.
TRAINING / QUALIFICATIONS
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High School Diploma or GED required
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Strong computer skills, with the ability to assimilate new computer software programs quickly.
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Experience with Epicor preferred
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Experience in the sign, construction or electrical industry preferred
SKILLS / ABILITIES
- Exceptional problem-solving skills, working independently to troubleshoot issues and determine root cause, with the collaboration of internal departments and subcontract partners.
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Ability to work in a fast-paced environment, prioritize, and multitask efficiently.
- Strong and clear written and verbal communication skills.
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Exceptional ability to organize competing deadlines and priorities.
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Ability to read and interpret blueprints.
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Ability to work under stressful situations with Customers and Contractors in a proactive manner.
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Ability to organize, prioritize and coordinate multiple work activities to meet critical deadlines, as well as working independently.
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Ability to deal effectively and tactfully with a wide variety of individuals both in-person and remotely.
- Strong work ethic with an enthusiastic, positive attitude, and the highest level of integrity.
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Maintain regular and timely attendance.
WORKING CONDITIONS:
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Office environment with interaction with manufacturing and/or remote office staff.
- 40-50 hour workweek, as workload determines.
