Phase 1 Manager – 1 (P1M-1) (Construction Inspectior)
Location: Chagrin Falls Area, Ohio
Employment Type: Full-Time
Level: Entry to Mid-Level Field Operations
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About the Company
Gatehouse Estate Management and Remodeling / Brookes and Henderson is a service-driven company specializing in the care, improvement, and long-term performance of residential and light commercial properties. Our Building division focuses on structured property onboarding, field diagnostics, and coordinated project execution. We combine technical field expertise with strong systems, documentation, and client communication to deliver high-quality outcomes and a professional client experience.
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Role Summary
The Phase 1 Manager – 1 (P1M-1) plays a key role in the property onboarding process, supporting the successful execution of Phase 1 investigations and observations. This is a field-focused, client-facing position responsible for identifying deferred maintenance, documenting property conditions, and helping translate findings into actionable scopes of work.
This role is ideal for someone with foundational construction knowledge who is eager to grow their diagnostic skills, learn building systems, and develop into a more autonomous field leader. You’ll work closely with senior Phase 1 Managers, Estimators, vendors, and internal teams to ensure a smooth transition.
*Candidates with construction inspection experience are strongly preferred and will be given priority consideration.
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What You’ll Do
Inspections & Field Work
Assist with and independently conduct Phase 1 property observations
Identify deferred maintenance items and overall condition issues
Participate in field walkthroughs with senior team members
Represent the company professionally during site visits and client walkthroughs
Documentation & Scope Support
Document observation findings using Procore, Smartsheet, and company systems
Align photos, notes, and reports accurately with observed conditions
Work with Estimators to help turn observation findings into clear scopes of work
Support the transition of projects from Phase 1 into implementation (Phase 2/3)
Coordination & Communication
Communicate with vendors and trades to confirm scope details, timelines, and access
Assist with task tracking, scheduling coordination, and follow-ups
Attend weekly Phase 1 planning meetings and report progress or concerns
Technical Growth
Build working knowledge of core building systems (roofing, waterproofing, grading, etc.)
Develop diagnostic skills related to common residential and light commercial issues
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What We’re Looking For
Must-Have Skills & Traits
Basic construction knowledge and interest in property/building systems
Strong attention to detail in observation and documentation
Clear, professional written and verbal communication
Dependable in attending walkthroughs, meetings, and follow-ups
Eagerness to learn and grow in a technical field role
Respectful, client-facing demeanor and team-first mindset
Technical/Systems Experience
Familiarity (or ability to learn quickly) with Procore, Smartsheet, and digital documentation tools
Exposure to estimating workflows or scope planning is a plus
Ability to track tasks and follow vendor timelines
Experience
Field experience in construction, property management, maintenance, or inspections preferred
Entry-level candidates with strong construction fundamentals and a learning mindset are encouraged to apply
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Who You’ll Work With
Reports to: Phase 1 Operations Manager
Receives guidance from: Phase 1 Manager – 2 (P1M-2)
Works with: Estimators, Project Managers (PM-1s), Vendors, Clients
Client Interaction: Moderate – present during walkthroughs and follow-ups
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Growth & Advancement
This role is designed as a development position, typically held for 1–3 years. Advancement to P1M-2 comes with:
Ability to manage full Phase 1 inspections with minimal oversight
Strong understanding of deferred maintenance categories and scope development
Improved technical accuracy and inspection efficiency
Consistently high-quality documentation
Positive client feedback and reliable performance across projects
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How Success is Measured
Timely completion and documentation of Phase 1 inspections
Accuracy of issue identification and report/photo alignment
Smooth transition from Phase 1 to implementation
Responsiveness in vendor coordination and follow-through
Active participation in meetings, training, and team processes
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Why Join Us
You’ll be part of a structured, team-oriented environment where field professionals are trained, supported, and given a clear path to grow. If you enjoy being in the field, solving real property issues, and developing strong technical skills while working with a collaborative team, this role offers long-term career potential.
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Pre-Employment Requirements
All candidates must successfully complete a background check and drug screening prior to hire. Employment is contingent upon passing both screenings and meeting eligibility verification requirements.
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Compensation & Benefits
Competitive compensation based on experience
Full benefits package [insert details]
Ongoing training and development
Advancement opportunities within field operations
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Equal Opportunity
We are an equal opportunity employer and value diversity at all levels. All employment decisions are based on qualifications, merit, and business need.
Job Type: Full-time
Pay: $70,000.00 - $90,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Application Question(s):
- Do you have construction experience? If so, how many years?
- Are you a licensed inspector? (Do you possess an actual current license a prior inspector's license for properties? )
Experience:
- Inspection: 1 year (Required)
Work Location: In person
