Job Overview
We are seeking an energetic and personable Host to create a warm, welcoming atmosphere for our guests. As the first point of contact, you will play a vital role in ensuring guests feel valued and comfortable from the moment they arrive. Your enthusiasm, excellent communication skills, and organizational abilities will help manage reservations, coordinate seating, and deliver exceptional guest services. This paid position offers an exciting opportunity to be at the heart of the hospitality experience, fostering positive guest relations and supporting smooth restaurant operations. Must be able to work weekends
Duties
- Greet guests warmly upon arrival, providing a friendly and professional first impression
- Manage restaurant reservations using reservation management systems and coordinate seating arrangements efficiently
- Maintain an organized waitlist and communicate wait times clearly to guests
- Assist guests with seating, answer questions about menu offerings, and provide information about the restaurant’s services
- Handle phone inquiries with proper phone etiquette, taking reservations and answering guest questions promptly
- Support the host team by coordinating with servers and kitchen staff to ensure timely seating and service flow
- Use POS (Point of Sale) systems such as Aloha POS or Micros POS to manage reservations and guest information accurately
- Uphold food safety standards by maintaining cleanliness in the host station area and following hygiene protocols
- Demonstrate excellent communication skills to liaise effectively with guests and team members
- Organize guest flow during busy periods to optimize seating efficiency and enhance guest experience
Qualifications
- Previous experience as a host or hostess in a restaurant setting preferred
- Strong customer service skills with a positive attitude and welcoming demeanor
- Familiarity with restaurant reservation management software and restaurant table management systems
- Experience with POS systems such as Aloha POS or Micros POS is advantageous
- Excellent communication skills, including phone etiquette and clear verbal interactions
- Basic math skills for handling reservations, waitlist calculations, and guest billing support if needed
- Organizational skills to manage multiple tables, reservations, and guest requests simultaneously
- Knowledge of food safety standards and hospitality best practices
- Ability to work efficiently in a fast-paced environment while maintaining professionalism
Join our team where your hospitality talents will shine! We’re dedicated to creating memorable experiences for our guests through exceptional service, teamwork, and a lively atmosphere. This role is perfect for motivated individuals eager to grow their career in the vibrant world of food service.
Pay: $13.75 - $14.00 per hour
Work Location: In person
