Job description
Medical Office Manager
We are a naturopathic clinic dedicated to whole-person, integrative healthcare. Our team includes two naturopathic doctors and a front-desk secretary, and we're looking for an organized, personable Office Manager to help our practice run smoothly. We accept health insurance, so experience with insurance verification is highly valued.
Position Overview
The Office Manager will oversee the daily administrative and operational functions of the clinic, ensuring a welcoming patient experience, efficient scheduling, accurate billing, and smooth coordination between our doctors and support staff. This is a hands-on role suited to someone who thrives in a small, close-knit healthcare setting and enjoys wearing multiple hats.
Our ideal candidate is a team player with a positive attitude, a strong work ethic and able to manage multiple priorities in an organized fashion. You will be playing a crucial role in ensuring the smooth operation of our office and providing outstanding patient care.
Key Responsibilities
- Oversee day-to-day clinic operations, ensuring efficient workflow between doctors, the secretary, and patients
- Manage office supplies, equipment, and vendor relationships
- Maintain compliance with HIPAA and other healthcare regulations
- Develop and refine office policies and procedures
- Coordinate and oversee patient scheduling alongside the front-desk secretary
- Manage health insurance verification and follow-up
- Process patient billing, copay and deductible payments
- Help resolve patient concerns or complaints with professionalism and empathy
- Support smooth patient intake, including paperwork and insurance verification
- Help maintain a calm, welcoming clinic environment
- Manage electronic health records (EHR) system administration
- A strong belief in HEALTH FREEDOM, informed consent and tolerance for everyone’s individual health decisions
Qualifications
- 2+ years of experience in medical office management or healthcare administration
- Experience with health insurance billing
- Strong organizational and multitasking skills
- Proficiency with EHR/practice management software
- Excellent communication and interpersonal skills
- Knowledge of HIPAA compliance requirements
Hours:
Monday through Thursday: 9 a.m. to 6p.m.
Responsibilities:
- Greet and assist patients upon arrival, ensuring a welcoming environment.
- Manage incoming calls, schedule appointments, and handle patient inquiries with professionalism.
- Maintain accurate patient records and documentation in compliance with HIPAA regulations.
- Perform general administrative tasks such as filing, data entry, and correspondence.
- Collaborate with healthcare providers to facilitate effective patient service and communication.
- Assist in managing the office’s workflow and daily operations-
- Help patients check out and understand their treatment plans
- Manage office supplies, herbal and nutritional supplements to support daily operations
Salary depending on experience
Pay: $25.00 - $30.00 per hour
Benefits:
Medical Specialty:
Work Location: In person
