Are you ready to embark on a remarkable voyage of transforming lives? Are you a sales professional with a passion for helping others? Join our Team as an Admissions Advisor, where you will become the orchestrator of dreams, guiding aspiring learners towards a brighter future - connecting them to their future. In this highly rewarding role, you will weave together passion, potential, and purpose into a tapestry of success. You will open doors of opportunity, empowering individuals to unlock their fullest potential and rewrite their stories! Your commitment to student success, combined with your ability to inspire and guide, will shape destinies, positively impacting the lives of our students and their families. If you are fueled by a passion to help others realize and achieve their goals, then this is the position for you!
Position Summary:
Admissions Advisors are responsible for enrolling new and continuing students into programs at the college. This includes speaking with prospective students via phone and in person, following up consistently with inquiries, interviewing and touring prospective students, and guiding the prospective students through the enrollment process.
Summary of Duties & Responsibilities:
- Recruit qualified students for the school's programs in a complaint, appropriate, and professional manner
- Utilize company-approved materials during all interactions and enrollment process
- Comfortable making outbound calls/accepting inbound calls daily as this is a significant component of the role
- Follow up on inquiries that have not scheduled an appointment, and inquiries that did not show for an appointment
- Meet with prospective students and tour the campus while discussing their needs, interests, and motivations for attending school, getting a thorough understanding of their career goals while addressing any concerns/barriers to completing their education
- Provide information to prospective students regarding the entrance requirements, the programs offered, and guide them through the application process
- Uphold company standards and comply with all regulations and accreditation standards
- Maintain productivity goals based on campus needs, generate personally developed leads/referrals
- Must have regular and reliable attendance to be successful in this position
Summary of Requirements:
- Associate degree required, bachelor degree preferred
- 1 or more years of experience in customer service
- 1 or more years of experience in sales/marketing
- Call center experience is highly desired
- Proficient in MS Office Suite, CRMs, and web-based platforms
- Possess an upbeat, professional, team player attitude
- Self-motivated with the ability to work independently with a strong work ethic
- Excellent presentation and communication skills
- Time and task oriented with strong attention to details
- Able to work in a fast-paced environment that can be stressful at times
- Represent the company in a professional manner with all customers, personnel, vendors, and students
Classification: Non-exempt, hourly position
Work Hours: 40 hours/5 days per week, hours may vary daily with 2 late nights until 8pm, and rotating Saturdays
Travel: Minimal
Work Environment: In-person, client-facing
Job Type: Full-time
Salary: $25-28.85/hr
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance
Job Type: Full-time
Pay: $25.00 - $28.85 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance
Education:
Experience:
- Sales: 1 year (Required)
- Microsoft Office: 1 year (Required)
- Customer service: 1 year (Required)
- Recruiting: 1 year (Preferred)
- Business development: 1 year (Preferred)
Work Location: In person
