If you light up talking about your last send, making people feel welcome, and can't sit still during a slow shift - we want you on our floor.
The Front isn't just a climbing gym - it's a community. We build spaces designed to spark connection, inspire people to push themselves, and bring climbers of every level together under one roof. Whether it's a first-timer nervous on the wall or a regular chasing a new project, our team is what makes The Front feel like home.
As Gym Staff at our Ogden location, you're the face of The Front - welcoming members, running the front desk, keeping the space clean and safe, and helping guests have the best day of their week. This is a full-time role paying $17–$19/hour, with plenty of room to grow into new responsibilities as you go.
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Greet guests and members with genuine warmth, check them in, and give tours that show off everything we offer
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Sign up new members, manage paperwork, and keep account details current
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Answer calls and questions about climbing, memberships, events, and merch
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Ring up sales, process exchanges and returns, and pitch in during competitions and events
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Keep the gym spotless - sweeping, mopping, laundry, and daily deep-cleaning
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Walk the facility on a set schedule, flagging anything that needs attention
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Share basic climbing tips and be a friendly, approachable presence on the floor
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Keep an eye on the climbing areas - checking certification tags, watching belay technique, and making sure everyone's climbing safely
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Speak up when something looks unsafe (gear on the mats, kids near fall zones) and run belay tests and autobelay orientations
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Jump in wherever needed, staying proactive and solution-minded during every shift
You might be a great fit if...
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You've got 5+ years of experience between work, school, or training - customer service, sales, or hospitality backgrounds are a big plus
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You're naturally friendly, communicate well, and can defuse a tense moment without breaking a sweat
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You thrive in a fast-paced environment and can juggle a few things at once without losing your cool
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You're passionate about climbing and excited to learn our gear and merchandise inside and out
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Your schedule can flex to include nights, weekends, and the occasional last-minute shift
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You stay busy and motivated even when things slow down
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You've got (or are ready to get) your First Aid/CPR and Utah Alcohol Certification, and you're comfortable with basic MS Office
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You notice the little things - a streaky window, a member who seems frustrated - and you do something about it
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PTO
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Medical, Dental, and Vision insurance
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Life, Short-Term, and Long-Term Disability coverage
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Accident insurance
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401(k) retirement plan
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Free gym membership
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Discounts on food and merch
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Room to grow across departments as The Front expands
If you're ready to trade a cubicle for a climbing floor and help build a community you actually believe in, we'd love to meet you. Apply today and let's see where you can take this.
We're an equal opportunity employer that celebrates diversity and strives to create an inclusive environment for all.
