Medical Assistant Supervisor (Must Be Certified)- Goodyear Health Center
Who Are We?
At Adelante Healthcare, we believe that healthy people create healthy communities. Our mission is to improve the health of our communities by providing the highest level of primary and preventive care, making it affordable for everyone. For over 40 years, we have been dedicated to serving our communities by providing healthcare to those most vulnerable by offering health care services at nine locations throughout Maricopa County. By joining the Adelante Healthcare team, you become part of a patient centered caring organization that is playing a vital role in helping our communities.
OUR AMAZING BENEFITS
We offer a culture that values caring, professional development, growth, and sustainability. We provide a comprehensive and competitive benefits program including:
· Medical, Dental, and Vision available DAY ONE!
· 3 weeks Paid Time Off annually
· 10 paid Holidays annually
· 403b Retirement Account Savings Plan
· Tuition Reimbursement for eligible programs
· Employer-paid Short Term and Long Term Disability
· And MORE
WHAT YOU'LL NEED TO HAVE
High School Diploma or GED from an accredited institution and successfully graduating from an approved medical assistant training program
Three or more years of experience in medical assistant leadership, leading a team with multiple providers, or 2 years in a Coordinator role with a development plan, as well as the following:
Medical Assistant Certification
· Ability to solve problems using a logical, systematic approach
· Demonstrated management, leadership, diplomacy, and customer service skills
· Experience in applying continuous quality improvement techniques in delivery of care to improve patient health outcomes
· Proven ability with productive and efficient time management; and fulfilling commitments
· Demonstrated understanding in the use of technology infrastructure (email, web-based tools, internet, etc.) and applications (Excel, Word, etc.,) appropriate for the performance of his/her job
· Ability to help others increase their knowledge, skills, and abilities to enable them to perform at a higher level
· Ability to provide effective personnel performance management
· Demonstrated ability to promote teamwork within work unit and across departmental/organizational lines
· Ability to measure and report departmental cost performance
· Ability to accept and promote change as positive; taking into account other’s concerns
· Experience with management information systems and electronic health records (EHR) software
· Ability to work effectively with staff, clients, associates, and the community
WHAT YOU'LL BE DOING DAY TO DAY
· Monitor and evaluate staff performance for quality purposes and maintain appropriate documentation
· Maintain accurate time and attendance records
· Assure compliance with applicable federal state and local legislation, e.g. FMLA, Workers Compensation, ADA, etc.
· Recruit, interview, orient, train, and mentor staff
· Organize staff‘s daily work activities and schedules and cover if needed to meet staffing needs
· Identifies financial status of patients regarding fee scale, insurance or discounts. Refers to eligibility as needed
· Conduct monthly staff meetings including agendas and minutes
· Oversight of scheduling, billing, and scanning of records
· Monitor appointments, patient flow and waiting areas to improve daily productivity
· Ensure that patients and visitors are treated courteously by all staff
· Document and resolve patient complaints
· Establish and maintain effective working relationships and communication with internal and external customers
· Anticipate the needs of staff and patients and proactively seek solutions or interventions
· Initiate coaching and work with manger for corrective action issues
· Manages quality improvement and safety initiatives
· Support and implement organization’s goals, objectives, policies, procedures, and systems
Job Type: Full-time
Pay: $24.79 - $29.86 per hour
Benefits:
- Dental insurance
- Disability insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance
Education:
- High school or equivalent (Required)
Experience:
- medical assistant : 4 years (Required)
License/Certification:
- Certified Medical Assistant (Required)
Ability to Commute:
Ability to Relocate:
- Goodyear, AZ: Relocate before starting work (Required)
Work Location: In person
