Job Summary
We are seeking an energetic and dynamic Hotel General Manager to lead and oversee all aspects of hotel operations, ensuring exceptional guest experiences and operational excellence.
Please inquire for more details and location
The ideal candidate will possess strong leadership skills, extensive hospitality management experience, and a passion for delivering outstanding customer service. As the driving force behind daily hotel functions, you will manage teams, optimize revenue, maintain property standards, and foster a welcoming environment for guests and staff alike. This role offers an exciting opportunity to shape the success of a vibrant hospitality property while maintaining high standards of quality and efficiency.
Duties
- Oversee the daily operations of the hotel, including front desk, housekeeping, food and beverage, maintenance, and guest services to ensure smooth functioning.
- Lead and manage hospitality teams by recruiting, training, supervising, and motivating staff to deliver top-tier guest experiences.
- Implement and uphold hotel guest service standards to ensure customer satisfaction and foster positive guest relations.
- Manage hospitality operations budgets, monitor financial performance, and execute revenue management strategies to maximize profitability.
- Utilize property management systems (PMS) and hospitality reservation systems to coordinate bookings, check-ins, check-outs, and billing processes efficiently.
- Maintain property standards by overseeing maintenance schedules, safety protocols, cleanliness, and overall appearance of the hotel.
- Develop managerial communication channels across departments to promote teamwork, resolve issues promptly, and ensure operational consistency.
- Handle human resources functions including staffing plans, performance evaluations, conflict resolution, and compliance with employment laws.
- Monitor night audit procedures to reconcile accounts accurately while ensuring financial integrity at the close of each day.
- Foster a welcoming environment by ensuring hotel guest service standards are consistently met or exceeded through attentive guest services and personalized experiences.
Experience
- Proven managerial experience in hospitality or hotel management with a track record of overseeing daily hotel operations successfully.
- Strong supervisory skills with experience managing hospitality teams across multiple departments.
- Demonstrated expertise in revenue management, budgeting, financial operations, and cost control within a hospitality setting.
- Proficiency in property management systems (PMS), hospitality reservation systems, multi-line phone systems, and front desk operations.
- Bilingual or multilingual abilities are highly desirable to enhance guest interactions in diverse markets.
- Experience working in resort environments or with night audit procedures is advantageous.
- Excellent communication skills with the ability to lead teams effectively while maintaining high standards of customer service.
- Knowledge of human resources practices related to staffing, training, conflict resolution, and employee engagement is preferred.
Join us as a Hotel General Manager where your leadership will inspire teams to deliver memorable guest experiences while driving operational success!
Pay: $80,000.00 - $90,000.00 per year
Work Location: In person
