Turn your passion for great service into a career through the power of Automotive Apprenticeship! This exciting role offers a fantastic opportunity to kick-start your career in the automotive industry while providing exceptional service and gaining the certifications needed to launch your career. You'll be the friendly face guiding clients through their vehicle needs, learning the in's and outs of auto service management, and gaining hands-on experience in a fast-paced, supportive environment. Whether you're passionate about cars, customer care, or sales, this position is designed to help you grow professionally while earning valuable skills that will set you apart in the automotive world.
The AAG Apprenticeship program is designed to remove the obstacles to quality education and training to build a new bench of talent for the automotive industry. This apprenticeship is paid, provides benefits like PTO, Sick time, Medical, dental, and vision insurance, and tuition free schooling. That's right, AAG and the dealers we serve sponsor 100% of your training and certifications!
Responsibilities
- Greet customers warmly and assess their vehicle service needs with enthusiasm and professionalism.
- Assist customers in scheduling appointments, explaining service options, and upselling additional services such as oil changes, tire services, or brake repairs
- Support the service team by providing accurate estimates using auto estimating tools and communicating repair details clearly
- Handle cash transactions and process payments efficiently while maintaining accuracy and integrity
- Maintain detailed records of customer interactions, vehicle repairs, and service history for future reference
- Collaborate with mechanics and technicians to ensure timely completion of repairs including diagnostics, transmissions, suspension work, or diesel engine repairs
- Promote automotive products and services to enhance customer satisfaction and loyalty
Skills
- Previous dealership experience or familiarity with auto service management is highly desirable
- Strong customer service skills with a positive attitude and excellent communication abilities
- Knowledge of automotive diagnostics, mechanical systems, and repair procedures such as oil changes, brake repair, alignment, shocks & struts, air brakes, and tire service
- Ability to upsell services confidently while ensuring customer needs are met effectively
- Mechanical knowledge combined with experience in automotive repair or service writing enhances your success in this role
- Familiarity with auto estimating software and sales techniques related to automobile sales
- Basic understanding of vehicle maintenance procedures including oil changes, suspension work, transmission repairs, and auto body repairs
This paid apprenticeship position is perfect for motivated individuals eager to develop a comprehensive understanding of automotive services while delivering outstanding customer experiences. If you’re passionate about cars and thrive in a lively environment where your enthusiasm makes a difference—this is your chance to accelerate your career!
Pay: From $18.00 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance
Work Location: In person