Job Overview
We are seeking an energetic and motivated Cafe General Manager for our Ella Cafe Davie Location to lead our vibrant cafe team and ensure an exceptional customer experience. In this dynamic role, you will oversee daily operations, manage staff, maintain food quality standards, and drive profitability. Your leadership will inspire a team dedicated to delivering outstanding hospitality in a fast-paced environment. The ideal candidate is passionate about food service management, possesses strong team leadership skills, and has a proven track record in managing hospitality teams within casual dining or quick service settings.
Responsibilities
- Lead and supervise all cafe operations, ensuring smooth workflow and high standards of service.
- Manage staff scheduling, training, and development to foster a motivated and efficient team.
- Oversee food preparation, cooking, and food safety practices to ensure quality and compliance with health regulations.
- Utilize POS systems such as Toast POS for order processing, cash handling, and sales reconciliation.
- Control inventory levels, monitor stock rotation, and coordinate with suppliers for timely deliveries.
- Implement food safety protocols and maintain cleanliness standards throughout the cafe environment.
- Analyze profit and loss statements to identify opportunities for revenue growth and cost control.
- Conduct staff interviews, performance evaluations, and ongoing training sessions to enhance team skills.
- Manage shift operations, including customer service excellence, resolving issues promptly, and ensuring operational efficiency.
- Support catering events or banquet services when required, ensuring seamless execution.
Qualifications
- Proven experience in food service management within casual dining or quick service environments.
- Strong background in food preparation, cooking, and kitchen management with a focus on food safety.
- Familiarity with POS systems such as Aloha POS or Micros POS; cash handling expertise essential.
- Demonstrated supervisory experience leading hospitality teams with effective communication skills.
- Knowledge of inventory control, budgeting, and profit & loss analysis to optimize operational performance.
- Excellent team management skills with the ability to train, motivate, and develop staff members.
- Experience in managing shift operations in fast-paced restaurant or cafe settings.
- Basic math skills for accurate cash handling and financial reporting.
- Strong understanding of food safety regulations and hospitality best practices.
Join our team as a Cafe General Manager where your leadership will energize our cafe environment! We are committed to providing a supportive workplace that values your managerial expertise while offering opportunities for growth in the vibrant food industry. All roles are paid positions that recognize your dedication to delivering exceptional customer experiences through effective management and culinary excellence.
Pay: $16.00 - $18.00 per hour
Work Location: In person
