Director of First Impressions (D.O.F.I.) – Occupational Medicine | Part-Time
HealthCARE Express is looking for a reliable, energetic individual to join our Occupational Medicine team as a part-time Director of First Impressions (D.O.F.I.). As the face of the department, this front desk position plays an important role in creating a welcoming, professional experience for our patients and employer partners.
Position Details:
-
Type: Part-time
-
Schedule: Monday, Wednesday, and Friday, 8:00 AM to 4:30 PM, with occasional weekday coverage as needed
-
Pay: $15.00/hour
What You'll Do:
In this role, you'll greet patients, verify their information, and provide assistance as needed. You'll answer phone calls promptly and courteously, verify insurance, maintain accurate payment records, perform cashiering duties, provide receipts, scan patient information and reports, and make sure necessary clinic forms are stocked.
You'll also address patient concerns in a timely manner while maintaining confidentiality and a professional demeanor with patients, employers, medical staff, and other team members. You'll remain flexible for cross-training and occasionally take on responsibilities outside the normal scope of the position when needed to support our team, mission, vision, and organizational values.
What We're Looking For:
We're looking for someone who is dependable, organized, comfortable multitasking, and able to communicate well with a variety of people. The right person will be friendly and professional while staying focused and efficient in a busy environment.
Why HealthCARE Express?
At HealthCARE Express, we believe in providing great experiences for our patients while creating a positive, team-driven work environment. We encourage growth, leadership, and teamwork, and we take having fun at work seriously, including monthly themed dress-up days.
HealthCARE Express is a veteran-owned and operated organization serving communities across Texas, Arkansas, Oklahoma, and Louisiana.
Ready to Make a Great First Impression?
If you enjoy helping people and take pride in creating a welcoming experience, we'd love to hear from you. Apply today to join the HealthCARE Express Occupational Medicine team!
