Drive user-centered analysis by leading journey mapping, workshops, and requirements discovery to translate business needs into actionable solutions.
Key Responsibilities
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Lead user journey mapping to identify workflows, pain points, and opportunities
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Facilitate workshops/interviews to gather and prioritize requirements
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Translate needs into user stories, process flows, and clear documentation
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Align business and tech teams to ensure delivery clarity and outcomes
Requirements
Qualifications
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Experience in business analysis and requirements gathering
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Strong in workshop facilitation and stakeholder engagement
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Skilled in process mapping and user journey frameworks
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Comfortable working in Agile environments
