iQor is seeking experienced Call Center Representatives for the collection’s team at the Richfield OH location. Qualified applicants will have astable work history in collections, customer service or sales over the phone.
Competitive pay depending on experience starting at $18/hr+. PLUS Monthly Bonus!!! Train in office for 2 weeks and then move to hybrid with equipment provided.
Preferred schedules available: Monday-Friday 8:30am-5:15pm.
Job Perks
- Monthly Bonuses
- Quarterly reviews and raises based upon performance
- Career Development and Management Training
- Travel and Entertainment Discounts
- Comfortable work environment – no standing for long hours
Other Benefits
- Full health benefits after 45 days
- Paid time off after 90 days
- 401K
- Tuition reimbursement
- Referral Incentive Program
Responsibilities
- Answer inbound calls and greet customers with energy and enthusiasm.
- Place outbound calls and collect on past due balances.
- Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service.
- Meet department productivity and quality standards.
- Communicate and follow instructions for one call customer resolution.
Requirements
- Experience in collections is preferred.
- Must have ability to work independently and in a team environment.
- Problem solving skills.
- Ability to maintain accuracy and production standards.
- Physical attendance is key to success and necessary to meet objectives.
Job Type: Full-time
Pay: $18.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
Work Location: Hybrid remote in Richfield, OH 44286
