Job Posting End Date:
September 5, 2026
Department:
POLICE
Compensation Grade:
G15
Compensation Range & Starting Salary:
Pay Range: $35,193.60-$54,849.60
Starting salary may be negotiable based on qualifications
Job Exempt (If No, Position is eligible for overtime):
No
Scheduled Weekly Hours:
40
About Us:
Recognized as one of America’s Best-In-State Employers for 2024, the City of Virginia Beach is proud to offer a diverse and dynamic work environment. Our workforce plays a crucial role in delivering exceptional government services to both our citizens and fellow City employees. Apply now to join an organization where you truly make a difference.
Job Duties and Preferred Qualifications:
This position is an Office Assistant within the Detective Bureau of the Police Department reporting to an Office Supervisor. The primary function of this position is to provide administrative support to the Crime Solver’s Program*. However, this position will also provide general support to the bureau comprised of approximately 110 employees. Additional duties include:
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assisting with answering incoming calls and greeting visitors in the Detective Bureau;
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creating/distributing daily and weekend line-ups;
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entering data into various police systems;
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responding to the online Crime Line tips and researching information via police automated systems and passing on to the appropriate individual or agency for follow-up;
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coordinating with investigators to determine the status of their investigation and if additional information is needed from tipsters;
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maintaining tip files;
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maintaining statistics for the program and related reports;
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setting up equipment and PowerPoint presentation at the monthly Crime Solver’s board meetings;
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notarizing various documents as needed;
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and performing other related tasks as necessary.
- Crime Solver’s is a non-profit organization established in 1982 with the mission of solving and preventing crime through a partnership with citizens, media and the criminal justice system. Crime Solver’s utilizes a telephone tip line (1-888-LOCK-U-UP) to solicit anonymous information. Anonymous tips to Crime Solvers have resulted in more than 8,400 arrests and more than 17,389 solved crimes since 1982 and has paid out over $1,300,000 in cash rewards to tipsters. More details are provided at www.crimesolvers.com.
The work schedule is Monday through Friday, 8 a.m. to 4:30 p.m. with a half hour lunch. There are required meetings/events outside normal working hours several times a year with board meetings once a month at 7:00 a.m. and the ability to attend events several times a year outside of normal working hours.
The City offers a generous benefits package, which includes health, dental and life insurance, retirement and savings plans, maternity/paternity and parental leave, holidays and Paid-Time-Off.
Special Instructions:
Please provide detailed information in your application, resume and cover letter regarding your interaction with internal/external customers, your proficiency in using Microsoft Office software (including Excel) and your experience performing transcription work.
Successful completion of a police background investigation.
CJIS/VCIN/NCIC certification is required, in addition to the successful completion of a background check, candidates must have U.S. citizenship or be a lawful resident of the United States and eligible for naturalization.
Requires a passing score on a typing test of 40 wpm with 90% accuracy, and a passing score on a transcription test.
Candidates selected for an opportunity to interview will be required to complete a practical exercise prior to their interview.
All employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.
Preferences:
In addition to the minimum requirements, the ideal candidate for this position will have experience listed in the preferences below. Candidates with the preferred experience should ensure the information is provided in the application.
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Customer service experience in a challenging environment/experience in handling emotionally charged situations.
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Proficiency using Microsoft Office to include Word, Excel and PowerPoint
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Attention to detail.
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Experience handling highly confidential information and records
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Accustomed to meeting deadlines
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Ability to multi-task
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Good verbal/written communication skills are highly desirable.
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Experience managing and publishing content to web pages.
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Administrative experience within a law enforcement/public safety agency
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Familiarity with police records management systems
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Active Notary Public commission
Disqualifiers: The following is a list of "disqualifiers" or concerns that could result in you not being selected for employment. Please consider these factors before applying. This is not an exhaustive listing.
Criminal History: Conviction of any felony or any crime involving moral turpitude (crimes contrary to justice, honesty, or good morals). Conviction of any Class 1 or Class 2 misdemeanor, excluding traffic violations which are discussed separately, or the Virginia State Law equivalent within the last 5 years.
Traffic Violations: Any conviction of driving under the influence of drugs or alcohol, refusal to take blood or breath test, eluding police, racing, or leaving the scene of an accident within the last 5 years.
Drugs: Any involvement in the sale of illegal drugs as an adult. Any illegal use or possession of any illegal drug, including but not limited to heroin, cocaine, hallucinogens, or any derivative thereof (except marijuana) within the last five years. Illegal possession of anabolic steroids within the last 36 months.
Additional requirements:
- DMV Transcript: Yes
- CDL: No
- Drug & Alcohol Clearinghouse: No
- CPS Check: No
- Physical: No
- Respirator: No
- Psychological Screening: No
- Polygraph: No
- At Will: No
Minimum Requirements:
Minimum Qualifications: High school or GED plus one (1) year of experience in fields providing the required knowledge, skills, and abilities, such as clerical or office assistant; or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities. Passing score on a typing test may be required. Special Requirements: All employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.
Skills:
Working Conditions:
Per HR Policy 6.19, Americans with Disabilities, the City follows the requirements of the Americans with Disabilities Act (ADA) in all hiring and employment decisions. The City shall not discriminate on the basis of disability in its hiring and employment practices. The City shall make reasonable accommodations for the known physical or mental limitations of a qualified applicant or employee with a disability upon request unless the accommodation would cause an undue hardship on the operation of the City’s business.
The Working Conditions Summary is intended to provide a general overview of the environmental conditions inherent in the job setting, as well as the physical, mental, and sensory requirements necessary to perform the essential functions of the position in the noted job profile. Please copy and paste the URL below into your web browser to view the Working Conditions Summary for this position.https://workingcondition-summary-prod.s3.amazonaws.com/P2124.pdf
Official Job Descriptions:
To browse official job descriptions, please access this link - https://virginiabeach.gov/careers/job-descriptions-pay-plans?search=&group=E
VRS Contribution: All full-time employees are required to contribute 5% of annual salary toward their retirement account; in accordance with VRS retirement provisions. This will be handled through a pre-tax payroll deduction.
Drug Free Workplace: The City of Virginia Beach maintains a drug free workplace.
Equal Employment Opportunity (EEO) Statement: The City of Virginia Beach is an equal opportunity employer and is committed to providing a diverse and inclusive work environment. We do not discriminate against any applicant or employee on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other protected status as defined by applicable law.
