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Toll Collector/Part-Time

City of Chesapeake -
Chesapeake, VA

Job Details

Part-time
$16.93 an hour

Qualifications

High school diploma or GED

Full Job Description

Position Information

Working Title of Vacant Position

Toll Collector/Part-Time

Job Type

Part Time

Posting Type

Public

Number of Vacancies

Department

PUBLIC WORKS

Division

PUB WORKS 168 TOLL ROAD

Requisition Number

2026346

Number of hours worked per week

Up to 25 hours per week

Work Schedule

2nd shift (1:30pm-10pm). Shift start and end times may vary. Must work weekends, holidays and during inclement weather.

Schedules are subject to change to meet operational needs.

Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.

Work Site Location

Chesapeake, VA

Position Driving Requirement

N - Never

Pay Grade

GE01

Pay Basis

Weekly

Advertised Salary

$16.93/hourly

Job Description

The Chesapeake Expressway Division of Public Works is seeking dependable, customer focused individuals to join our team as Part-Time Toll Collectors. This position plays an important role in providing excellent customer service while ensuring the safe, efficient movement of traffic along the Chesapeake Expressway.

As a Part-Time Toll Collector, you will accurately collect tolls, assist motorists, maintain accurate cash records, and help create a safe and welcoming experience for thousands of drivers each day. Ideal candidates are reliable, detail oriented, comfortable working independently, and committed to delivering courteous service in a fast paced environment.

Essential Duties

Collect toll payments from motorists and accurately process cash transactions.
Receive, count, and account for toll revenue and change.
Assess and record the appropriate toll based on vehicle classification.
Maintain accurate records and balance cash collections in accordance with established procedures.
Provide courteous, professional customer service while responding to questions from the traveling public.
Monitor traffic flow and help promote the safe and efficient movement of vehicles through the toll plaza.
Maintain a clean, organized, and safe tollbooth work area.
Follow established safety, cash handling, and operational procedures.
Perform other related duties as assigned.

Required Qualifications

Vocational/Educational Requirement: Requires high school diploma or GED/HSE.

Experience: In addition to satisfying the vocational/education standards, this class requires a minimum of one month of related, full-time equivalent experience.

Special Requirements: Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties.

Preferred Qualifications

Experience in customer service and cash handling.

Posting Detail Information

Job Open Date

07/16/2026

Job Close Date

07/30/2026

Open Continuous

Special Instructions to Applicants

Chesapeake Expressway toll collectors work as essential (alpha) personnel in support of a 24 hour/day, 365-day/year operation, including holidays, weekends and during inclement weather events. Schedules are subject to change to meet the operational needs of the Chesapeake Expressway.

Medical Marijuana:
In accordance with City policy, this position is deemed safety-sensitive. As such, applicants for this position are subject to pre-employment drug/alcohol testing after receiving a conditional offer of employment and may also be subject to random testing. This drug test includes testing for marijuana. Possession of a medical marijuana card will not excuse an applicant from the testing process; however, a test will not be considered positive for marijuana if a valid medical marijuana certification is presented unless the position requires a commercial driver’s license (CDL) or is a sworn law-enforcement officer/deputy.

ADA Checklist

Overall Physical Strength Demands

Overall Physical Strength Demands

M=Medium - Exerting 20-50 lbs. occasionally, 10-25 lbs. frequently, or up to 10 lbs. constantly

Physical Demands

C = Continuously- 2/3 or more of the time. F = Frequently- From 1/3 to 2/3 of the time. O = Occasionally- Up to 1/3 of the time. R = Rarely- Less than 1 hour per week. N = Never- Never occurs.

Standing

Frequently- From 1/3 to 2/3 of the time.

Sitting

Frequently- From 1/3 to 2/3 of the time.

Walking

Frequently- From 1/3 to 2/3 of the time.

Lifting

Occasionally- Up to 1/3 of the time.

Lifting Amount

Exerting up to 20 to 50 lbs

Carrying

Occasionally- Up to 1/3 of the time.

Carrying Weight

Exerting up to 20 to 50 lbs

Pushing/Pulling

Frequently- From 1/3 to 2/3 of the time.

Pushing/Pulling Weight

Exerting up to 10 lbs

Reaching

Continuously- 2/3 or more of the time.

Handling

Continuously- 2/3 or more of the time.

Fine Dexterity

Continuously- 2/3 or more of the time.

Kneeling

Occasionally- Up to 1/3 of the time.

Crouching

Occasionally- Up to 1/3 of the time.

Crawling

No Response

Bending

Occasionally- Up to 1/3 of the time.

Twisting

Frequently- From 1/3 to 2/3 of the time.

Climbing

Frequently- From 1/3 to 2/3 of the time.

Balancing

Occasionally- Up to 1/3 of the time.

Vision

Continuously- 2/3 or more of the time.

Hearing

Continuously- 2/3 or more of the time.

Talking

Continuously- 2/3 or more of the time.

Foot Controls

Continuously- 2/3 or more of the time.

Machines, Tools, Equipment and Work Aids Used

Toll Collection Terminal, Receipt Printer, Credit Card Machine, Computer, Currency and Coin Counting Machines, Safety Cones, Stop Paddle.

Protective Equipment Required

High Visibility Safety Gear, Stop Paddle, Safety Cones.

Health and Safety

D = Daily W = Several Times Per Week M = Several Times Per Month S = Seasonally N = Never

Mechanical Hazards

D = Daily

Chemical Hazards

D = Daily

Electrical Hazards

D = Daily

Fire Hazards

D = Daily

Explosives

D = Daily

Communicable Diseases

D = Daily

Physical Danger or Abuse

D = Daily

Other

D = Daily

If Other, Description

Roadway Conditions/Hazards, including vehicle accidents

Environmental Factors

D = Daily W = Several Times Per Week M = Several Times Per Month S = Seasonally N = Never

Dirt and Dust

D = Daily

Extreme Temperatures

D = Daily

Noise and Vibration

D = Daily

Fumes and Odors

D = Daily

Wetness/Humidity

D = Daily

Darkness or Poor Lighting

D = Daily

Primary Work Location

Other - Outdoors, Other - Toll Booth and Roadway

Non-Physical Demands

C = Continuously- 2/3 or more of the time. F = Frequently- From 1/3 to 2/3 of the time. O = Occasionally- Up to 1/3 of the time. R = Rarely- Less than 1 hour per week. N = Never- Never occurs.

Time Pressures

Frequently- From 1/3 to 2/3 of the time.

Emergency Situations

Occasionally- Up to 1/3 of the time.

Frequent Change of Tasks

Rarely- Less than 1 hour per week.

Irregular Work Schedule/Overtime

Frequently- From 1/3 to 2/3 of the time.

Performing Multiple Tasks Simultaneously

Continuously- 2/3 or more of the time.

Working Closely with Others as Part of a Team

Continuously- 2/3 or more of the time.

Tedious or Exacting Work

Continuously- 2/3 or more of the time.

Noisy/Distracting Environment

Continuously- 2/3 or more of the time.

Other

Continuously- 2/3 or more of the time.

If Other, Description

Irate Customers, Lost Customers, Risk of Robbery

Can anyone assist the employee in performing the primary tasks assigned to this position? If yes, identify the eligible task(s)

Professional References

Please provide contact information for professional references.

Minimum Requests

Maximum Requests

ADA Checklist

Professional References

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