We are currently hiring a Wireless Customer Consultant to join our team in Billings. This is a full-time, in-person role focused on assisting customers with wireless service options, account support, and product guidance in a retail environment.
This position is ideal for someone who enjoys working with people, values a team-oriented environment, and is looking for an opportunity to grow within a structured, performance-driven role.
Day-to-Day Responsibilities
- Assist customers with setting up new wireless service accounts
- Support existing customers with account updates, upgrades, and service changes
- Provide product demonstrations and explain features based on customer needs
- Stay up to date on current promotions, pricing, and available service plans
- Guide customers through the enrollment and account setup process
- Maintain accurate records of customer interactions and transactions
- Deliver a professional and positive customer experience
- Collaborate with team members to meet daily and weekly performance goals
Pay & Perks
- $15–$19/hour base pay (based on experience)
- Compensation includes hourly base pay plus additional earnings through weekly commissions and performance incentives
- Weekly pay
- Opportunities for advancement based on performance
- Consistent full-time schedule
Requirements
- Must be 18 years or older
- Must have reliable transportation
- Strong communication and interpersonal skills
- Comfortable working in a customer-facing environment
- Ability to work full-time with a consistent schedule
- Previous customer service or sales experience is a plus, but not required
Work Environment
This is an in-person, retail-based position where you will be assisting customers directly throughout your shift.
Job Type: Full-time
Work Location: In person
Job Type: Full-time
Pay: $600.00 - $900.00 per week
Benefits:
- Employee discount
- Paid training
- Professional development assistance
Work Location: In person
