The Security Officer is responsible for protecting customers, employees, and all assets of Rhythm City Casino, while providing superior Guest Service.
-
Control access to restricted areas.
-
Check for and report safety hazards, react to guest and employee incidents and accidents.
-
Monitor guest and employee passage in and out of casino according to company policy and state laws.
-
Interview patrons or employees when responding to and administering emergency treatment. Administer basic first aid treatment, Cardiopulmonary Resuscitation (CPR), and Automated External Defibrillator (AED). Maintain certifications in these areas.
-
Complete necessary paperwork accurately and in a timely manner. Enter data into computer to maintain records.
-
Answer guest’s questions regarding special events and promotions and display courtesy with both internal and external guests.
-
Assures an environment which emphasizes cooperation, communication, and teamwork with all departments.
-
Support compliance with all internal procedures and regulatory requirements, including those associated with underage and intoxicated guests.
- Supports current law and policy to provide a work environment free from illegal and discriminatory behavior.
-
Complete job duties with minimal supervision, maintain acceptable attendance, and use appropriate judgment.
-
A high school diploma or GED equivalent.
-
Upon employment, must be willing to obtain a valid gaming license in accordance with the Iowa Racing & Gaming Commissions regulations.
-
Must pass property alcohol training.
