Newport Beach Optometry is seeking an energetic, personable, and motivated individual to join our team. This role is ideal for someone who enjoys speaking with people, providing exceptional customer service, and helping grow a boutique optometry practice.
Responsibilities include:
- Calling existing and past patients to schedule annual eye examinations and contact lens evaluations.
- Following up with patients regarding recalls, insurance benefits, and appointment availability.
- Confirming upcoming appointments and assisting with maintaining an organized schedule.
- Reaching out to patients who have not visited our office in several years.
- Assisting with patient retention efforts and ensuring an outstanding patient experience.
- Cleaning and organizing frame displays, optical cases, and maintaining the appearance of our boutique office.
- Supporting the team with light administrative and office duties as needed.
Qualifications:
- Excellent verbal communication skills.
- Comfortable making outbound phone calls throughout the day.
- Friendly, professional, and positive attitude.
- Strong organizational skills and attention to detail.
- Previous customer service, sales, or healthcare experience is preferred but not required.
- Ability to work independently and stay motivated.
Compensation:
- Hourly pay plus performance-based bonuses.
- Additional incentives available for scheduled appointments that successfully complete their visits.
- Opportunity for growth within a rapidly expanding optometry practice.
At Newport Beach Optometry, we pride ourselves on delivering exceptional patient care in a welcoming and boutique environment. We are looking for someone who is passionate about helping patients, building relationships, and contributing to the continued success of our practice.
If you are outgoing, dependable, and excited to make a meaningful impact, we would love to hear from you
Pay: $16.00 - $30.45 per hour
Benefits:
- Flexible schedule
- On-the-job training
Work Location: In person
