Store Manager:
The Salvation Army's Adult Rehabilitation Centers make a difference in people's lives. Through the collection and resale of gently used goods we are able to provide the financial support to assist men and women with a variety of social and spiritual afflictions. The in-residence rehabilitation program focuses on basic necessities with every man or woman being provided a clean and healthy living environment, good food, work therapy, leisure time activities, group and individual counseling, and spiritual direction. All our effort is focused on developing life skills and a personal relationship with God through Jesus Christ. More than just a job, each member of the team contributes to recycling goods that literally recycle and repair broken lives.
The Salvation Army Adult Rehabilitation Center is seeking a Store Manager to create and sustain a pleasant and hospitable work environment and excellent customer relationships in order to motivate staff and meet sales goals.
Duties:
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Responsible to create a pleasant and hospitable work environment and maintain good customer relationships.
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Be well-versed in, and ensure compliance to, Guide to Thrift Store & Donation Centers Operations manual and all other policies and procedure by all store personnel. (To include verbal and written warnings)
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Meet sales, production, and expense budget goals to maintain a profitable operation.
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Ensure that all production is taken from the back room and properly displayed on the sales floor.
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Receive applications, participate in interviewing of applicants when needed, and recommend applicants for employment to the Administrator, Store Supervisor, or designate.
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Conduct regular evaluations of store personnel, identifying performance strengths and areas of development.
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Recommend training as necessary.
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Conduct monthly staff and safety meetings.
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Ensure that all safety measures are consistent with The Salvation Army policy and Government regulations and all personnel are in compliance.
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Schedule all sales associates (and unpaid staff) to ensure full coverage in store at all times. Post weekly work schedules for all store personnel.
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This must include assignment, breaks, vacation, etc.
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Submit completed payroll information biweekly for all store personnel noting signatures, absenteeism, overtime, etc.
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Responsible to order merchandise to keep the store well stocked.
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Ensure all merchandise is “ragged out” and colorized in accordance with the Territorial ARC Rag Out Calendar.
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Provide training, direction, and supervision for new employees (and unpaid staff) along with retraining for all personnel, as necessary.
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Responsible for the proper accounting and banking of cash receipts at end of business day. Safeguard cash at all times. See “Safekeeping of Salvation Army Funds” policy.
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Ensure that all paper work and sales reports are completed and forwarded to the finance department daily.
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Report to Administrator any site visits and/or communication from OSHA (Occupational Safety and Health Administration) and CPSC (Consumer Product Safety Commission) Fire/Building/City/Town/Local inspector. Verify inspector credentials by getting business card and contact details to forward to Administrator.
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Attend manager meetings and keep store personnel informed of new policies and directives.
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Responsible for protection of property and buildings. Report safety hazards, property damage and personal injuries to Administrator, Store Supervisor, or designate.
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Provide oversight and guidance to beneficiaries assigned to stores for work therapy.
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This position will support the work therapy program component of The Salvation Army Adult Rehabilitation Centers by providing to beneficiaries; an example of professional conduct, work habits, and supervision (as directed by Supervisor).
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Other duties as may be assigned by immediate supervisor and/or Administrator.
Qualifications:
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High school diploma or equivalent.
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Experience in sales.
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Ability to lead, manage and motivate others.
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Ability to read and interpret simple income and expense reports.
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Good communication skills.
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Must possess a valid driver’s license with acceptable DMV record.
About The Salvation Army Syracuse ARC:
For more than 100 years, The Salvation Army has operated rehabilitation facilities across the country that provide help and hope to individuals with a variety of problems, including issues relating to substance abuse. Our charitable residential programs offer spiritual, emotional, and social assistance in an environment designed to help participants live healthy, fulfilling lives.
